Hello @user467266 ,   There's a lot of info regarding all of this. It would honestly be best to refer to the following support articles when setting up your automations, and applying dnyamic content blocks: Getting started with the Automation Path Builder Understanding triggers in the Automation Path Builder Customize what each contact sees in your email with dynamic content Those articles, and the subsequent articles they link to for further info on individual components will be your best guides for setting up the automations are you need to, within the existing parameters of the APB system. With how dynamic content works, you'll need to do a good amount of preparatory legwork to ensure your contacts' physical address and custom fields are setup correctly. ... View more