I am writing to seek your assistance with transferring the main (billing) account access. Our colleague, who was responsible for managing this account, has recently left the company. As a result, we are unable to manage user accounts or pay the upcoming bill.
I am currently one of the users on this account, and you may verify that I have been the only active user for the past two months. To ensure continued access and uninterrupted service, I need to transfer the main account access to myself.
Could you please guide me through the process of changing the main account access to my email address?
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