About ChrisM25

ChrisM25 · ‎10-28-2024

Hi- Are you having the same issue as I did? Where you are having trouble recreating a section that is transparent all the way across?

ChrisM25 · ‎09-24-2024

Hi William- Yes the background image I am using for the sections outbackground is the same in both accounts. I inserted the background image using the section editor. When I inspect the section inner background while previewing the email using the browser inspector, I can see the test one I built is set with a transparent background and the client’s version is showing #fff. Not sure how I managed to set the background transparent. Test preview: <td class="shell_content-cell" style="background-color: transparent; padding: 0; border: 0 solid #ffffff;" align="center" valign="top" bgcolor="transparent"> Client Preview: <td class="shell_content-cell" style="background-color: #ffffff; padding: 0; border: 0px solid #ffffff;" align="center" valign="top" bgcolor="#ffffff">

ChrisM25 · ‎09-24-2024

I am assisting a client with a new email client and was able to build a template in a test account which included a transparent inner background in the main section, allowing the pattern of the outer background to show through. When I tried to build the same template in the client’s account, I am unable to get this transparency to occur. I have gone back to my build and it all looks the same. Does anyone have an idea of how I managed the transparent inner background for the section?

Re: Transparent Inner Background for Section

Re: Transparent Inner Background for Section

Transparent Inner Background for Section