I have sent out 14k texts with a link to our instagram page. The link worked on the browser when I tested it at the time of putting it in the text campaign. Once sent out, it started getting a ton of responses that it doesnt work. It takes them to some error page b.ctct.sh - I tried again and thought wed figured it and it did it again! Embarrassing to say the least. Not to mention I pay for these! Called Constant Contact and was told they are "working on it" and ill be let know when its fixed Problem is the first time was almost a month ago. How do I handle this?? I have a big text to send out tonight. I cant add a link because it doesn't work. They are giving no help. no offer of returned SMS credits. literally nothing! Has anyone else dealt with this?
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