When I am working in email reports for a specific email, I am looking at the individuals who didn't open an email and checking their history. Once I'm in their history, it takes 4 clicks to get back to the next name. Click 1) back to email, click 2) reports, click 3) specific email, click 4) unopened list, click 5 next individual to research which blows me into CONTACTS with no back button. sooooo slowwww. grrrrr There needs to be a "back" button that takes you back ONE PAGE to wherever you came from. Clicking "back" at the browser's URL button blows me back too far as well. Please reinstate the shortcuts. THANK YOU! I also can't find how to search people I've removed for bounces, but have been given their updated addresses. Where did this list go? ALSO: I was able to export a "sent to" list, but was not able to get the "didn't open" list to export with any records. Also: how do you add people to lists when you are in an individual's contact page? We used to be able to manage all their lists and contact info in one place. I do like the new lists info and being about to copy, move, add a number of people at once. Seems easier. Great page. ... View more