In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/18) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
I have an emergency and need to get a letter out to my team. You've blocked my access to my home page with your stupid "anniversary page" free call page. and no way to get to my page to write the letter... Not appreciated. Not helpful
... View more
When I am working in email reports for a specific email, I am looking at the individuals who didn't open an email and checking their history. Once I'm in their history, it takes 4 clicks to get back to the next name. Click 1) back to email, click 2) reports, click 3) specific email, click 4) unopened list, click 5 next individual to research which blows me into CONTACTS with no back button. sooooo slowwww. grrrrr
There needs to be a "back" button that takes you back ONE PAGE to wherever you came from. Clicking "back" at the browser's URL button blows me back too far as well.
Please reinstate the shortcuts.
I also can't find how to search people I've removed for bounces, but have been given their updated addresses. Where did this list go?
ALSO: I was able to export a "sent to" list, but was not able to get the "didn't open" list to export with any records.
Also: how do you add people to lists when you are in an individual's contact page? We used to be able to manage all their lists and contact info in one place.
I do like the new lists info and being about to copy, move, add a number of people at once. Seems easier. Great page.
... View more