I just did an Inbox Preview for the campaign and it's not working on any of the platforms shown in the preview. But the image works great in the actual campaign. Any ideas where I can troubleshoot?
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I have set up a campaign using a GIF image. In the campaign it looks great and is acting fine. When I send myself a test email, the GIF is not working. We have tried this by sending a test email to both a Mac and PC and it's not working in either case. How should I troubleshoot why the GIF is not working in the email when it works fine in the campaign editor tool?
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