Hello @LeMoineD ,
At this time, exporting contact engagement history en masse isn't available. It looks like you already spoke with chat support, and they've tracked the feature request to your account. If and when there's an update, they'll notify you directly.
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Great news everyone! The thumbnail feature is now available in our new layout on all accounts.
We appreciate all of the feedback and appreciate your patience as we worked to re-implement this feature.
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