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About Jennifer_Smits
Jennifer_Smits
Campaign Collaborator
since
11-08-2012
12-21-2021
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12-17-2012
04:20 PM
Hi Shannon, The issue was on our end and has been resolved. I'll mark this thread as solved.
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12-17-2012
03:39 PM
Hi Shannon, Thanks for your prompt response. I think that the problem is on our end due to our firewall settings and we're working to try and resolve it. Here is the traceroute just in case: Tracing route to api.constantcontact.com [208.75.122.62] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 199.136.107.1 2 <1 ms <1 ms <1 ms 199.136.98.46 3 <1 ms <1 ms <1 ms 199.136.98.2 4 <1 ms <1 ms <1 ms 199.136.102.2 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 14 ms 14 ms 14 ms api.constantcontact.com [208.75.122.62] Trace complete.
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12-17-2012
01:44 PM
Hello,
We have finished a solution that uses the .NET API that you provide. When working on a system outside of our main network, I was able to get everything working as expected. However, when I tried to test the code inside of our main network, I received an "Unable to Connect to Remote Server" error on the first line that tries to use an API call.
I read another post with the same problem, and tested the method of going to the following URL to make sure that I could connect properly and I could:
https://api.constantcontact.com/ws/customers/your-username/contacts
Unforunately I didn't see a resolution to the issue on that thread. Here is the link to that page:
http://community.constantcontact.com/t5/Developer-Support-ask-questions/No-connection-could-be-made/m-p/42079/highlight/true#M4333
If you can point me in the direction so that we can clear this seemingly last hurdle I would greatly appreciate it.
Thanks!
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