About Jennifer_Smits

Hi Shannon,   Thanks for your prompt response. I think that the problem is on our end due to our firewall settings and we're working to try and resolve it. Here is the traceroute just in case: Tracing route to api.constantcontact.com [208.75.122.62] over a maximum of 30 hops:   1    <1 ms    <1 ms    <1 ms  199.136.107.1   2    <1 ms    <1 ms    <1 ms  199.136.98.46   3    <1 ms    <1 ms    <1 ms  199.136.98.2   4    <1 ms    <1 ms    <1 ms  199.136.102.2   5     *        *        *     Request timed out.   6     *        *        *     Request timed out.   7     *        *        *     Request timed out.   8     *        *        *     Request timed out.   9     *        *        *     Request timed out.  10     *        *        *     Request timed out.  11     *        *        *     Request timed out.  12     *        *        *     Request timed out.  13     *        *        *     Request timed out.  14     *        *        *     Request timed out.  15     *        *        *     Request timed out.  16     *        *        *     Request timed out.  17     *        *        *     Request timed out.  18     *        *        *     Request timed out.  19     *        *        *     Request timed out.  20     *        *        *     Request timed out.  21     *        *        *     Request timed out.  22    14 ms    14 ms    14 ms  api.constantcontact.com [208.75.122.62] Trace complete. ... View more