About Andy2019

Andy2019 · ‎03-09-2023

Below is a copy-and-pasted segment of one contact's "Engagement" with a recent email. As you can see, it was sent at 11:36, Opened at 11:36, Opened again at 11:37, Clicked on at 11:37, then "Bounced as undeliverable" at 11:38. How is this possible, having already been delivered, opened and clicked? Feb 22, 2023 11:38am • Bounced as undeliverable • Email • for "ADA FINAL SAVE THE DATE Nutrition Forum" 11:37am • Clicked • Email • a link in "ADA FINAL SAVE THE DATE Nutrition Forum" on desktop device 11:37am • Opened • Email • "ADA FINAL SAVE THE DATE Nutrition Forum" on desktop device 11:36am • Opened • Email • "ADA FINAL SAVE THE DATE Nutrition Forum" on desktop device 11:36am • Was sent • Email • "ADA FINAL SAVE THE DATE Nutrition Forum"

Andy2019 · ‎01-13-2023

Hello. We are have the EXACT same issue as described in the original post. Since the solution was never actually discussed in this thread, would you please explain it here? Thanks

Andy2019 · ‎03-16-2022

Yes I read the description. None of the contacts are included on other lists, which is why I asked about it. The situation resolved itself - after about 45 minutes the number of total contacts changed to reflect the deletions. It showed as completed in the list of Activities but apparently needed more time to be shown accurately.

Andy2019 · ‎03-16-2022

I deleted a list and indicated to delete the contacts too. Now the list is gone but the thousands of contacts remain even though they are not on any list. I need them deleted.

Andy2019 · ‎04-05-2021

Really need this feature. Another provider has it...

About Andy2019

Undeliverable but Delivered, Opened and Clicked?

Re: How can a contact be Unsubscribed but still be...

Re: Delete a Contact from your account

Delete a Contact from your account

Re: Where did the "Forward to a Friend" block go?"