About Andy2019

I'm having the exact same issue.  I have unsubscried from my own list twice without me knowing. The email was not forwarded to anyone.  Then I also noticed I was unsubscribed by another constant contact list I was on at the same time.  Its some glitch in the system. ... View more

Hello, I use Constant Contact to send formatted branding emails alerting employees to events that are happening. I see the thread that goes back to 2012, where people have asked if there is a way that we can have people click a button in the email that will add the event to their calendar, but that it is not available. My company uses Outlook calendar/Microsoft Teams. If this is not available, I think I'm going to just send out a boring calendar invite to people with whatever images I can insert into the body of that email, just to make it easy for folks to add it to their calendar. ... View more

Hello @Andy2019 ,   It's entirely possible that the receiving system utilized a bot to open and click in the email to check for malware, before ultimately choosing to bounce the email back to our system. To be more sure however, I'd advise calling our general support so they can live troubleshoot and securely collect the contact's info for further investigation. Otherwise, you may want to consider speaking with the Delivery team directly to see if they'd have any insight on such an occurrence.  ... View more

Hello Andy2019,   Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.   I'm sorry for the issue that you are experiencing with unsubscribed contacts receiving emails. This issue can be caused by a few different factors, none of which are related to Constant Contact's API, so I’m going to escalate this case to one of our Tier 2 support specialists so that they can follow up directly regarding this issue.    They should be in touch within 4 business days. Otherwise, for immediate assistance, or if you’d like a callback/email from them at a certain day/time you can call our support line at 866-289-2101 and reference case # 30713433.   Please have a look and let us know if you have any other questions! ... View more