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Thank you for clarifying this. Knowing the situation that I am experiencing what is the most streamlined solution (work around) that can be provided? ... View more

Dave,   I don't see how in solution 2 that the list would be blocked. I am not saying blocking anyone. Just that the email is not sent again to people that already have received it already.   Thanks   ... View more

Dave - I posted this on another forum of possible solutions that could be done that might cut down on the turn around time for developement.   The two solutions I see that would solve it is that emails that are pertinent be tagged to allow them to be sent out of the 85 day rule.   Or when you copy the email as suggested by others the prior contacts have the internal ID number reflected with that new email so they don't get the email twice. These are the only two solutions that I see as being beneficial. Thanks ... View more

  In regards to the people who have received it. This defeats the purpose of having a resend option whether it is API or through Constant Contact interface. To my knowledge and with testing in Constant Contact I have come to a "no solution" of being able to resend to people added to a list any pertinent emails that are outside the 85-day rule. Many companies have content that they want to share with new clients or potential clients that is important for many years.   There are several issues with the resend option. One is the 85-day rule. Companies' blog and find information that is very relative to potential clients past 85 days. For example, there are blogs about accounting that we do for churches that are pertinent for many years. So after the 85 days you have to review the main contact list and figure out which contacts were added after the last email was sent. Move those to a list because you don't want to send this same email to ones that have already received it. Then you have to do a copy of the email, which also gives an internal id number to that email to track who was sent the new-copied email. This will only work once because as you add more people to your main list they are not being put on to the other short list for every individual email you have to set up. So if you have 30 pertinent emails you would have 30 short list.   Secondly, I was told to use auto responders. This is not an option because you can only have 10 active at one time. As a company that educates our users, we can easily have about 30 emails that are pertinent at any time.   In testing with Constant Contact I have found no alternative that addresses these issues: 1. Keeping people from receiving the same email twice when dealing with multiple list and emails. 2. How to resend pertinent emails after the 85-day rule.   The current scenario of the resend option being used just does not address the needs at this time and I ask that you look into it.     ... View more