We regularly send emails to different sub-sets within the same larger body of people. Sometimes they overlap, sometimes not (most times they DO). Heretofore, we had all of our groups arranged in nice, neat contact lists.
Now, with the new "improvements," all of our specific contact group lists have been decimated. What's worse, when we try to re-upload the list, it ignores what it sees as duplicates. Are we doing something wrong?
Why was all of this changed? Have you not heard the old axiom, "If it ain't broke, don't fix it?" As usual, you should give customers a CHOICE of how WE want to manage our accounts, instead of foisting new things upon us after years of operating a certain way.
We appreciate that you take the time to implement improvements, but change for change's sake is unnecessary and frustrating. Sorry, this time the changes didn't work out well.
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