Thank you for providing that information. We'd like to gather some specific information to see if we can narrow it down to some specific programs or a browser setting. It's a bit complicated to conduct the troubleshooting through the Community.
Please email us at communitysupport(at)constantcontact(dot)com with the subject line "Outlook Image Issue Information" and include as much of the following information as you can (the more the better):
Your username
The names of some affected email campaigns, as listed on the Campaigns tab
Email client/program type and version. Here's how to find the version of your affected email client:
2003, 2007: Help > About Microsoft Outlook
2010: File > Help
2013, 2016, 2019, 365: File > Office Account
If using Outlook webmail, please include the browser type and version. Most browsers list their version under Help > About.
What is the exact behavior of the images? Red X, "Linked image can't be displayed" message, "Right-click here to download pictures" message, etc?
Rough timeline of events, if known. Did it work previously? If so, when did the problem start? Does it seem to be all campaigns or just specific ones? If you have an email that used to successfully display images, does another test or resend still look good, or is it also affected now
Screen shot of the issue in the email client
If possible, save the email as a file and attach it to the email.
In Outlook Desktop, open the email so that it's in a separate window. Next, click File > Save As. > Outlook Message Format - Unicode (*.msg). HTML is also fine.
Once we receive the information attached, we will forward it to a team that will gather all of the information and further address the issue.
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