Hello @Vladk44,   Gmail filters many Constant Contact emails to the Promotions tab because we are an Email Service Provider (ESP). This is true for other Email Service Providers as well. But there are ways to get your emails in to a recipient's inbox, though it's not guaranteed. Click here for our Knowledge Base article on how to get emails into Gmail's Primary tab. ... View more

Hello @CodyF46,   Great question. There is an option to "Manage Channels" when viewing your connected social accounts. You can find it here:     After clicking, it will give you the ability to remove one or more of any social media pages you have connected. This article will provide you with the steps on how to do so.   If for some reason when you try to connect a new Facebook account/page after disconnecting and it still shows the previous account you might have to login to the old social media account and remove the "Simple Share by Constant Contact" app from the App settings in the Facebook account. This way the connection between your Constant Contact account and the old Facebook account is completely severed.  ... View more

Hello @Northeastern.WoodWorkers. I'm so sorry that you're having difficulty navigating your Constant Contact account. We understand how important it is to work within an account and be able to complete your tasks with eas e.  If I may ask, what exactly were you having difficulty with? Was it while you were creating an email or maybe finding an old campaign? We are actively taking feedback to improve our product and I would be more than happy to send your feedback to our developers. If you do not wish to reply here, please email us at social_support(at)constantcontact(dot)com.  ... View more

What have you done?? As a regular user of Constant Contact you have now made this nearly impossible to use!!!!! ... View more

The new site design with the option to only have single column templates is terrible. Based on the statistics that Constant Contact gives me, 78% of my contacts view my campaigns on a desktop. So why is mobile viewing the only option Constant Contact wants me to work in now? It shows very poor foresight to implement these changes without customer feedback. I've used Constant Contact for years and have been very active on it, but I will be looking for other options as this new site design does not meet my needs at all. ... View more

I accepted solution and I thank you. Jo Schlaefer ... View more

Updated July 2019:   Email templates in our Third Generation Editor do not offer access to its HTML. Instead we suggest copying and pasting your special character or symbol directly into your campaign.   -----   Hello JanieG94,   I am sorry that didn’t work. I am happy to help show you another way to add the registered trademark.  These instructions will require you to use HTML code.  If you're not comfortable doing that, please give us a call so we can help you.  You can add a special character or symbol to your email by editing your email's HTML code. First, you'll need to look up the HTML code for the character you want to add. Then, you can add the code using the Code View in the email editor.  The code for a Registered Trademark is:  &reg   Once you have the HTML code to use to make the special character or symbol appear in your email, you can add it to your email.   Once you have the HTML code to use to make the special character or symbol appear in your email, you can add it to your email. To add a special character or symbol to your email: Create or edit an email. Place your cursor over the block where you want to add the symbol. Click the click the Edit this block   icon in the upper right-hand corner of the block. Click the  Code View    button. In the Code View window, insert the code for the special character or symbol. Click Update. Note: If the HTML number doesn't work and you're getting an illegal character message, try entering the HTML entity or inserting an image instead. Click Save on the block you are editing. The special character or symbol should now be in your email.  I hope that helps!     ... View more

Dear AndyK85 , I am sorry for the frustration.  I am wondering if the ‘Daily Deals’ banner you are talking about is a plug in or a third party application.  Can you try using a different web browser such as Google Chrome or Firefox and see if you still get that “Daily Deals’ banner.    You can also try using Safari in Private Browsing.  To do this, follow these instructions:       If you have Yosemite or higher, click here . Otherwise: Click on the Safari menu, then choose Private Browsing. Select OK when prompted with Do you want to turn on Private Browsing? You are now Private Browsing and can tell by the word "Private" in the right hand corner of the address bar. Any links we provide from non-Constant Contact sites or information about non-Constant Contact products or services are provided as a courtesy and should not be construed as an endorsement by Constant Contact.  I hope that helps! ... View more

Hello JennieH37, I am sorry for any frustration the survey closing page has caused.  It does have a limit of 2000 characters.  This FAQ may help you when working on your closing page.  Ways to use and customize a survey Closing Page I hope that helps! ... View more

Dear Dr.GaryK, If the link is in an email that has already been sent then you will have to first make a copy of the email in order to get into it and edit it.  If it's a Draft email, just go to the block that has the link in it you want to change.  Then follow these steps: 1. Place your cursor over the link and click Insert Link.     Use the editing options to:     -Change link text color - Click the drop-down menu to select a color. Click More Colors to refine your choice or add a specific hex value.     -Add or remove emphasis - Click Bold, Italic, or Underline.     -Edit the link text - There's no limit to the number of characters for your link, but keeping it between a few words to a short sentence looks best in your email.     -Update the URL - Enter a new URL or select a previously used URL from the drop-down menu. Don't forget to test the link to make sure it's working correctly.     2.  Click Insert to continue editing the content in the block.     3.  Click Save to continue editing the rest of your email.     4.  Once you've finished making edits, send yourself a test email to see what your contacts will see.   ... View more

Hello @Vladk44,   Gmail filters many Constant Contact emails to the Promotions tab because we are an Email Service Provider (ESP). This is true for other Email Service Providers as well. But there are ways to get your emails in to a recipient's inbox, though it's not guaranteed. Click here for our Knowledge Base article on how to get emails into Gmail's Primary tab. ... View more

Dear PattiE5, Thank you for letting us know this is happening.  Do you know what version of Internet Explorer you are using?  It may be part of the problem, only certain versions will work with Constant Contact.  You can also try using a different web browser and see if that fixes the issue.  Otherwise check out this FAQ about what versions are compatible.  When it comes to color options, you should see an option when selecting colors that says “More Colors”.  That will give you almost every option in the rainbow.  When you say you would like the option to change individual lines, do you mean the text color or are you looking for more of a highlighting feature?  You do already have the option to change the text color, just highlight the text you want to change and select the Font color option to change the text color of just a selection of text.    As far as changing the background of an induvial section, while we do not have that ability at this time I am happy to send the request to the team that works on this editor. I hope that helps you!  ... View more

The enhancements have made my job impossible.  You need to add back pagination or an ability to search.  What had taken me an hour once a month to schedule a month's worth of lessons and commentaries for A Course in Miracles is going to take days.  I had talked at length with someone about what I wanted, an ability to work with a grid where I can copy a series of emails and change their name, schedule them for the appropriate dates and times at one time.  That would be the enhancement that I want.    A headsup of the destruction of the ability to move through the emails would have been helpful. I have a spreadsheet of the information about my emails.  I note the page where I needed to start on and easily went to the page and started my work.    The time to move through the campaigns (emails in my world) to get to where I need to go will take hours, if not days.  If I had any indication that I needed to create folders to make my job easier, I would have done so.  Even that requires going through the same emails over and over again to get to where I need to go.  Even if I move some to folders, I still have the same emails to go through to get to where I need to go.  Move doesn't mean Move, but Copy and Keep the original to make life crazy.  Then I deleted some from the main list and found that they were deleted from the folders as well.  So your enhancements are detrimental to my ability to work.    I appreciate that your support team is working behind the scenes to create folders that will help me.  I don't want to move to another email scheduling program because of the amount of work that is required to set my 730 emails that I send every year, but I will, if it becomes necessary.    You've taken a product that worked well and made a disaster.  Thanks for your help... and yes, that is a sarcastic comment. ... View more

I am so sorry that you are not seeing what you need in your account.  Are you looking for a previously sent email campaign/newsletter?  You can find previous drafts and sent emails by going to the ‘Campaigns’ tab on the left side of your screen.  Once there click on where it says ‘Status’ then you will see your drafts and sent emails as well as any coupons and their status.  If this is not what you need please let us know we would like to make this transition as easy as possible for you.  ... View more

Hi ChristineM284, I am happy to help you!  Since you listed them nicely I decided to reply with a corresponding list.  There are a few different things that could be causing the right side of your email to be cut off. To determine what could be causing this I will need to know if it’s a specific email or all the emails?  If it a specific one, then it could be that the template is starched too wide for the screen.  If it is all emails, it is probably due to a browser or DPI Display Size Settings on the recipient’s end in which case you would not be able to fix.  I did look at some of your emails in your account and none of them appear to be stretched out.     It sounds like this is an issue with the link that is connected to the Facebook icon you have in your emails. This can be fixed easily.  Place your cursor over the Facebook icon you need to change and click on the icon.  You will then be presented with a screen that shows where you can type in or paste your Facebook address.     I’m sorry you are having problems with photos. When I looked in your account I noticed that you had uploaded a PDF.  Is that what you were trying to insert as an image?  If so you would need to convert the image from a PDF (Portable Document File ) to an image file (JPEG, GIF or PNG) in order for it to be inserted as an image.  ... View more

Hi SaksikS,  I am happy to clarify.  The Language Setting on the My Settings page affects the following areas within Constant Contact: the footer text of your campaigns the email privacy policy that appears in the footer the non-editable text on the Forward Email to a Friend Form the buttons on the web sign-up form As an industry mark, the term Safe Unsubscribe will not be translated. When a customer clicks on the "Safe Unsubscribe" link, the pages that follow will be in the selected language.  Everything else would have to be customized yourself.     ... View more