Hello @LeslieJ3620 ,
It looks like you're still using the legacy editor, which has been having nighttime latency issues. While our engineers are looking into the issue, the legacy editor is going through waves of retirement, so it's possible the issue will not be resolved prior to your account's legacy retirement.
I'd recommend taking a look at our Knowledge Base for its plethora of helpful articles to ease the transition to our current, mobile-friendly email builder. For starters, you may be interested in this article on transitioning between the two builders . The current builder’s emails can be copied.
If you'd like one-on-one guidance, our general support agents can work with you live on the phone to get started as well . You can also request to have your legacy template remade in the new editor by one of the professional designers, or to have an entirely new one created for a price. If you’re unable to call in, you can also submit a form directly to our designers to have a template converted.
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When you are looking through your unique clicks, that reporting should show you more precise data. Can you please send us an email to social_support(at)constantcontact(dot) with your username, a reference to this post, a title of an email campaign that you think the unique clicks are appearing incorrect on, and a detailed explanation of what you need help with so we can do some closer research? Thank you!
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