Hi @cjuris we're sorry to hear this was the experience with your account. I have taken a look at your account and can see you previously reached out to the Community about your account. In fact one of our agents suggested suspending your account on this original post. How does our suspend program not fit your needs? If you have any further questions about the billing on your account please contact our Billing Support directly. One of these agents can help suspend your account.
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