Agree with @CherylW69. So many web interfaces, whether email design, chat logs, or anything else, offer a toolbar in a way you can actually use it. If it's hard to control where it pops up, why not build it into the module's layout instead of being a popup. Even that can be a problem if you have to scroll up to the top of a long comment to reach the toolbar, but at least you can get to it and use it. It really would be helpful to know if this is actually on the developers' worklist.
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