About SusanB26

You've presented one of my problems well! We have a weekly e-newsletter and many events that are annual or monthly. Would like to be able to copy a block, including image, without re-formatting and then searching for the image again. ... View more

We often want to see what we said about a similar event in past years, and waste alot of time paging back to find the message(s)! Need to be able to search! Subject line and/or name of message would be OK; even better with search in the content (for newsletters with several topics.) Thanks in advance for considering. ... View more

Thank you for sharing the solution to the social icon issue. But I often need to tweak the HTML to correct font and other sticky formatting issues that arise. My HTML ability is up to tweaking, but not creating the whole message in HTML. So if this capability isn't restored if/when we are forced to move to the new interface, my organization will be moving to another vendor -- after at least 15 years of 1-4 messages per week! After posting my original message I researched more on your forum, and find that I have quite alot of company in asking for restoration of the ability to see/edit the HTML of a message that was created within a template using your WYSIWYG editor. BTW, I work with many programs, and have never seen a WYSIWYG editor that doesn't allow you to toggle to HTML view. I hope your company will give serious consideration to bringing it back. ... View more

Hi, Patrick I'm chiming in because I agree and think your response is insufficient and non-responsive. We had a welcome message and you changed it to a generic one without telling us. I only discovered it by accident.   THIS IS NOT A FUTURE ISSUE! You should not have done this without notification, but since it's done, you need to actively notify all users NOW that you have done this. It's not only about future changes, it's about this change that has already been made, too.   Thank you, Susan ... View more

Hi, fortunately I only saw the interface when i went to update our welcome letter, which is virtually never used. But I hope you will not force this on us! Specific issue: I cannot get my social media icons/links to show up in a row. In my current footer there are 5 icons in a row inside a text block, each linked to the right place. First I tried just copying the block's HTML so as to paste it into a block in the welcome email, but... there is no way I can find to toggle to HTML view! (that's what I really need, in case I want to move other content to a new template in the future). So then I tried placing the 5 icons next to each other so I can re-build the links, and there is no way to do that either! If I put in an image, it makes a new block which is not what I want. AND there is no way to control image size if you're putting it into a text block, unless you fake it out by putting in spaces and then changing the text size. And then the next image makes a new block, so it's useless anyway. So bottom line, the new interface is snazzy looking but gives MUCH less control. I want more, rather than less control! (For example, paragraph spacing options, more control over spacing around images, additional divider lines that are simple lines with variable color, but responsive to screen size. And more.) Please let us know your plans for the new interface. If it's not going to improve and is going to be forced on us, I need to search for an alternative. ... View more