Hi @m.winwood thanks for sharing this feedback with us! We're always happy to hear when our support agents are able to help. We can also see that Kara was able to successfully submit this campaign design request on your behalf. Users are notified by email when the template is available. You will also see it under the Campaigns tab of your account when logged in. Please let us know if there is anything else we can assist with in the meantime.
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We have received word from our engineers that this issue has been resolved. When you've finished the edits on your image, click export to return to the Insert Image overlay and view the updated image.
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