About AndrewB776

Wanted to make sure we gave an update on this.  Our Contacts Management team has gone through all of our accounts in production and merged duplicate Contacts into single records.  This was only Contacts with identical information, I.E. accidental duplications from multiple imports.   We do support having the same email address on multiple Contacts, so having multiple Contacts with the same email address is considered a valid use case.  We believe we accounted for the vast majority of the duplication reported by developers in this thread in our cleanup efforts.  If anyone sees something which should have been accounted for but was not, please provide information such as the account name (or email use the account information via webservices@constantcontact.com) so we can check out the specifics of those accounts.   We do have an open issue where duplicate Contacts can be created through parallel requests in the API (two POST requests with the same information occuring virtually at the same time).  Long term, we want to put some defensive meassures in place to prevent this.  However, this is not a simple problem for us to solve and it is not a short term fix for us.  In the short term, we recommend to developers to not attempt to POST the exact same Contact information at the same time.  ... View more

Error is still happening for me, I sent an email to webservices, activity id was  a07e9bg4u81hv9bn4v6   ... View more

We have not found any specific issues.  I do want to reiterate my earlier post, we neither recommend nor support using an iFrame for security purposes and highly recommend using a popup window.  We will keep this on our list to investigate and see if there are issues but since we do not support iFrame flows for our OAuth process, this would be low priority for us if fixed at all. ... View more

It does sound like you are doing a single contact add as the error you receive is only through the single contact add.  Basically, that error means that a contact is trying to be modified or created in a state that requires ACTION_BY_VISITOR (indicating the Contact asked to be subscribed).  There are a few reasons that could occur, most commonly that the contact already exists, is opted out and you are attempting to opt them back in.   We would need to see the raw information about the Contact you're trying to create/update, the payloads and do some investigation to get you a more detailed answer than this.  If you could email our API support team (webservices@constantcontact.com) with the details that would help.    Also wanted to point out, we do not permanently delete Contacts.  If you use the "Delete" option in our web UI, the Contacts are marked as "deleted" but stay in the database forever.  Thus, the API integration is likely trying to update one of those deleted Contacts and there is a disconnect in the states. ... View more

Hi Caroline,   I'm referring you to our comprehensive API documentation resources on our developer portal.    When you retrieve the details for a contact, it includes the lists that they are a member of. So, if you know the contact's email address that you added to the list, you can search on that as described here in the documentation. You will know which list that the contact is a member of. Then you can GET the Contactlist membership as described here.   Let me know if this helps you with the issue you are experiencing. ... View more

Hello,   Thanks for posting in the forums.  I was able to perform both a POST (add) and PUT (update) request using the template you provided.  Can you provide some more information detailing the requests you are trying to do?  Can you PM me the account username and the URL you are calling?    Thanks,   Andrew B. API Support ... View more

Thanks for the information.  I passed it along to a developer who will be performing an investigation, to try to figure out what happened.  I'll be in touch at intervals with a status or when I have an answer.   -Andrew ... View more

Hello,   Thanks for posting in the forums.  We're going to be adding this to the documentation in the near future, but here's an example cURL request that will perform a contact upload:   curl -i -H "Authorization: Bearer <TOKEN>" -H "Content-Type: multipart/form-data" -H "Accept: application/json" -X POST -F 'lists=<LIST_ID(S)>' -F 'file_name=contacts.txt' -F 'column_names=EMAIL' -F 'data=@contacts.txt' "https://api.constantcontact.com/v2/activities/addcontacts?api_key=<API_KEY>";   This request implies that the file is in the same directory that the cURL request is run in, and that there is only one column of information.  The file_name parameter should match the file pointed to in the data parameter.  You can add column_names based on the listed parameters here:   https://developer.constantcontact.com/docs/bulk_activities_api/bulk-activities-addcontact-multipart.html   Be sure to follow the other constraints specified by the documentation.  I hope the information helps.   Regards,   Andrew B. API Support, Constant Contact ... View more

I did a global search in the sdk for private set and patched to remove the word "private". Rebuilt the sdk and I'm still having problems. Here is a somewhat more detailed description of what's happening to me.   Use the following method to retrieve a list of contacts         public static ResultSet<Contact> GetContactFromList(string listId)         {             ContactList cl = api.GetList(listId);             Pagination pag;             //Get first (up to) 50 individuals             ResultSet<Contact> retVal = api.GetContactsFromList(cl);             pag = retVal.Meta.Pagination;             //Retrieve the rest (if any)             while (pag.Next != null)             {                 ResultSet<Contact> moreFolks = api.GetContactsFromList(pag);                 foreach (Contact c in moreFolks.Results)                     retVal.Results.Add(c);                 pag = moreFolks.Meta.Pagination;             }                         return retVal;         } Caller invokes this method like this...             ContactList previouslyRemovedList = CCAPIAAccess.GetList(ConfigurationManager.AppSettings["RemovedSaveList"]); Then...             try             {              foreach (Contact c in contactsToBeRemoved.Results)              {    ...                  //Retrieving contact because I notice that the GetContactsFromList only retrieves skeleton Contact objects                  Contact c1 = CCAPIAAccess.api.GetContact(c.Id);    //Not shown here is code where I used GetList to retrieve previouslyRemovedList                  c1.Lists.Add(previouslyRemovedList);           ...              }             }      catch (Exception e)      {   //e.Message states that "Collection was of a fixed size."             } ... View more

Thanks for sharing this!  I'm going to dig into this more and see if I can figure out what is happening... ... View more

Hello,   Thanks for posting on the forums.  We have a group of ContactList endpoints, one of which will allow you to retrieve the membership of a particular list.  Details on the endpoint are here:   http://developer.constantcontact.com/docs/contact-list-api/contactlist-membership-collection.html   The short of it is, make a GET call to the following URL:   https://api.constantcontact.com/v2/lists/{listId}/contacts   You will get a paginated response back that contains an array of contacts in the particular list.  This will allow you to retrieve contacts from a list.  I hope the information helps.   Andrew B. API Support, Constant Contact ... View more

Hello,   Thanks for posting in the forums.  What you are experiencing definitely looks like it could be some issue on our end.  Would you PM me some more details of what is going on.  Contents of the response body that omitted the two events or the account/ token the endpoint was called on would be helpful.  Thanks.   Regards,   Andrew B. Constant Contact, API Support ... View more

Can I get Estimated Time for Bug Fix, Like one month, two month or 6 month. So that i could work accordingly? ... View more

I guess my situation is fixed.  the only thing I can think of is that there might have been a blip with the API returning less than full results earlier today.  Also, like I mentioned, I've had to sort my list which I didn't need to do before.  But other than that, I'm set.  Thx. ... View more

Hello,   Thanks for posting on the forums.  I'm not quite sure why you are getting the error.  Can you provide a more complete code snippet or the body of the request that is returning the error?  Feel free to PM me.   Regards,   Andrew B. Constant Contact, API Support ... View more

Here's an update.  We have been able to reproduce the problem and it is logged as a defect to be fixed.  We were also able to determine a workaround until the fix is live.  If there is a custom field with a comma in the value, you can wrap the field in escaped double quotes to ensure correct processing.    So this:   {      "name":"Custom Field 1",      "value":"test, test" }   Becomes this:   {      "name":"Custom Field 1",      "value":"\"test, test\"" }   I'll provide another update once I know when the fix should be released. ... View more

Your idea is great in theory, but Constant Contact does not allow it.  I've tried every which way from Sunday to use a custom field inside of a link and it seems to be impossible. PLEASE PROVE ME WRONG. At first I thought the issue was related to using single and double quotes, but that appears to irrelevant. In order to create a hyperlynk you have to start with <a href="Then your link goes here">link text</a>  But in order to use a custom field you have to use something like:  <Property name="SUBSCRIBER.ADDRESSLINE3"/> Which gives you the following code:   <a href=' <Property name="SUBSCRIBER.ADDRESSLINE3"/>' >link text</a> (I switched the double quotes in the href out for single quotes so that the double quotes around the name would not cancel out the href and it still doesn't work.   It appears that Constant Contact cannot think of a scenario where you would ever want to link to a custom field, much less link an image to a custom field. ... View more

Wanted to give a quick update here.  Looks like this is an issue with using bulk imports only with our new Contact Management System that we're moving our customers over and is really a false alarm (the imports actually succeed).  We're working on fixing this up and hope to have this cleared up soon so that we can get back to giving you accurate errors in the bulk imports.  Don't have an expected date yet for this fix but will update once we get one. ... View more

Dave,     yes it is.   ... View more

Thanks for the help in troubleshooting this issue with us and for posting the resolution.  We are opening a defect now on this regression and hopefully will have it fixed soon.  While I'm glad there is a workaround, we do need to fix the defect as well to prevent the problem from impacting future developers. ... View more

I am running into the same issue.  I have tried pushing emails with a .xxx tld and it doesn't work. I have also been referring to the  ICANN list of tlds and some of those do not work either.  Do you have a list of TLDs that CC considers valid? Thanks! ... View more

Sure, message sent ... View more

The content should be escaped automatically when the object is converted to JSON, so in the case of your production server it will be double escaped causing us to fail parsing on our side when we decode the JSON.  Very strange that it's getting escaped twice, is it the exact same code on both environments?  Are you storing the HTML somewhere and retrieving it and potentially encoding it along the way? ... View more

Hello,   What you have posted looks fine.  Would you mind sending me a PM with the source?  Thanks.   Andrew B. Constant Contact API Support ... View more

Hello,   Thanks for posting.  Could you provide some more information as what api calls you made to upload the lists?  Thanks.   Regards,   Andrew B. Constant Contact API Support ... View more

Hello,   Thanks for posting.  What you are describing is possible, but best accomplished by a transactional email service.  Fortunately, we are currently testing a transactional service now.  If you are interested in participating, PM me your contact information and I will put you in touch with the right people.   Regards,   Andrew B. Constant Contact API Support ... View more

Hello,   Thanks for posting.  The link is redirecting me to my Constant Contact UI, so its difficult to tell what problem you are experiencing.  Would you mind providing more information?  Thanks.   Regards,   Andrew B. Constant Contact API Support ... View more