Hello @VeronicaMT ,
We have multiple non-US numbers available for calling support, including a general international number. You'd just need to make sure to enter in any applicable country codes if calling a number not associated with the country you're in.
If Chat support isn't loading for you, then it's indicating a connectivity issue from your side. It could be a browser extension, VPN, ad/pop-up blocker, or other network, device, or browser element preventing the chat pop-up from loading properly. I'd advise going through connectivity troubleshooting, which includes disabling these types of programs temporarily, to narrow down and address the source of the disrupted connection.
You're also welcome to reach out to us via social DMs or here in Community for general assistance, or to setup callback cases if necessary. Make sure to check out our Community's FAQ page, as it those posts will have answers to a lot of general questions on account functionalities. Make sure to also utilize the Help tab in your account, for quick access to our Knowledge Base library of support articles, video tutorials, and downloadable guides.
For all available support channels, please see our main contact support page, also available via the Help tab of your account.
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