Hello @BradL9,
Thank you for reaching out to Constant Contact's API Support.
If you are using the inline, or pop-up, forms provided from within your Constant Contact account then these forms cannot be modified beyond what options are available in your account.
The agent might have been thinking that once you put the form on your website you might be able to edit the HTML directly, but that can potentially cause problems if you later update your form.
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