This remains an issue and is totally skewing our data. Since the last time I've reached out, I've made sure that all links in our messages are distinguishable, yet our open and click rate data remains inconsistent. On some messages the click rates have increased from 1% to 25%. This has been going on for the past 3 months. Do you happen to know if any email service providers have updated security settings that could impact this data? Or is there anything else in our messages that could make anti-spam filters suspicious and trigger server clicks?
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Hello,
I scheduled a few messages to go out this morning and noticed our click-rate has increased dramatically since our last mailing. We typically get 100-200 clicks per message, whereas now were getting about 1000-3500 clicks. As much as I'd like to take credit for it, these figures seem to be inflated. Was there a recent update that might be causing this?
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I wonder if there is a way I can bypass the update to existing contacts when importing a group that may have some existing contacts. Basically, let's say I have a group of 200 emails. I want to import them all, knowing a few nay already be existing contacts. Is there any way to bypass the auto update of those contacts and only import new?
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