Hello, I copied and pasted the parts of this post that are causing vast confusion for our team's event. We will need a clean report today and another tomorrow, what is being output now is a huge mess. When I download a report, the new ticket feature creates duplicate information within the report so I have to go into it manually to delete the duplicate information. WE NEED TO SEND THIS TO A PRINTER FOR MAIL MERGE AND THE OUTPUT IS A DISASTER, THINKING THIS IS BECAUSE THE "CUSTOM" REPORT DOES NOT ALLOW US TO DESELECT THE TICKET. The ticket feature should be optional. Also, when we offer more than one ticket per registrant, it doesn’t capture individual registrant information. It just gives the option to copy the 1st registrant’s same information. With the new custom report feature, when I try to select something in the Form Field section, it automatically selects to include the Ticket information, which we do not need. The event registration count is off within the event, as well. When I click the event in the event list it shows in the overview that only 13/25 tickets have been "sold" but when I click on the tickets section the number changes to 14/25.
... View more