About RobbinB7

RobbinB7 · ‎01-20-2021

Hi, I have been a user of ConstanctContact for the last 11 years, sending out roughly 3 newsletters a month. Since January 2019, processing anything on ConstantContact in the evening after about 6pm has been horrifically time-consuming. As a small business owner, I generally spend my day time updating our website, and then that same evening getting the newsletter together. It can take a minute or two to 5+ plus minutes to process any newsletter change. It is almost impossible to do anything between 11pm and midnight. Please upgrade your hardware/software to accommodate the increased usage of your customers. Thank you.

RobbinB7 · ‎12-02-2020

Prior to the last update or two to this page, all email links were listed regardless of whether it generated clicks or not. At this time, only links are listed if they generate a click-through. I miss knowing how many links are, or are not, being clicked on . Now, if I want to know, I have to manually count the total number of links in the email. Either please add the 0 click-through links back or give us the option to look at all links or only clicked on links. Thank you.

RobbinB7 · ‎07-09-2020

The click-through stats used to show all links regardless of whether they had zero or many click throughs. Recently, the stats have only been showing the links that do have click throughs and not displaying the links that don't have click throughs. I am finding this to be problematic as I now don't have a good feel for how many links are dormant versus actively being clicked on. Please either a) put the zero click through links back in the document b) have a summary section of just above the "Click-through Stats" that indicates how many links were in the document, how many have 0 and how many have at least 1 click through, so we know how functional all of the links are or c) give us the option to either display the 0 click-through links or to hide them so each individual user can choose to see what they want (this would be my personal preference). Thank you.

RobbinB7 · ‎01-09-2017

With the last upgrade to Constant Contact, the preview thumbnails were removed from the page for each campaign listed. I do a lot of cutting/copying/pasting from prior campaigns. Now, when I have to look for something, I have to open each individual campaign's preview which takes a lot of time to find what I'm looking for and I'm not always successful. When we used to have the preview thumbnails I always found what I was looking for and did so relatively quickly. Is there anyway the thumbnails can be added back to the the "my campaign" page for each campaign? Thank you

RobbinB7 · ‎12-05-2016

On the page that shows unsubscribes, you show the industry average in 2 decimal points .16% but when you should my unsubscribe average you show it in whole numbers 1% (anything of a decimal number is rounded to a whole 1%). You are comparing apples and oranges. Please change it to show our actual unsubscribe percentage in two decimals x.xx% to match the industry average. Thank you.

About RobbinB7

Speed of updates in the evening

Click-through Stats

Click through stats

My Campaigns page -- Want Thumbnail pictures back

Feedback on sharing unsubscibe percentages