Hi @JoannaB536 we apologize for any inconvenience caused from our support being closed the day before Black Friday. In recognition of the local holiday our Support teams were closed Thursday Nov. 25 for Thanksgiving and reopened on Friday Nov. 26 with limited support. With that said I can see you were able to speak with our Support after all. If you are in need of any further assistance please feel free to give a call back into our support at these hours and numbers, or even here in the Community.
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