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I'm an editor/designer who's been off Constant Contact for a few years now, after having grown weary of its design limitations, but recently have been working on a new, simple email prototype for a client (who owns this account). As I was preparing for a meeting with him tomorrow to go over things, since he's not as tech savvy, I looked up "anchor links" to show him that, only to find this sad thread. It comes on the heels of discovering that one can no longer edit html code in the "new" editor. As someone who taught a proprietary software to people and grew accustomed to hearing complaints about what they could no longer do with the new software, I know both sides here. But I favor the user: This is pathetic. What CC's clients are hearing in its canned responses above is: "We either don't have the know-how to make this work across email platforms" or "We just don't care." What my client will hear tomorrow: "You may want to consider ."
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