Hi @LynnC547    Congratulations on being a Constant Contact All Star! Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   Thank you for providing your feedback, I will submit this to our product team. Please feel free to reach out should you have other questions.    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @user060709   Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm so glad you were able to get the assistance required from our Support team. Please feel free to reach out if you need anything else.   Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @9dNorthDigMarketing    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   That's a great question. The Resend To Non-Openers feature is used to send the emails to people who were in the original send and didn't open the email. So in this case, the Resend to Non Openers feature will not send emails to new subscribers. However, to accomplish this you may use our Resend feature or our Quicksend feature. Please feel free to reach out if you need anything else.    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @NNPDpio    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.    That's a great question. When you upgrade to Email Plus, there is no contract so if you want to downgrade back after your event completes you may do so by contacting the Billing Support team. There is also an option to buy a One-Time Plus Campaign if you would like to utilize that option as well. Please feel free to reach out should you have other questions.    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @CraigA183    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I apologize for the incorrect information you were given. We do support Safari and Mac browsers. We would suggest updating to the most current version of Safari for troubleshooting purposes but we are certainly willing to help you with it. An additional troubleshooting step would be to make the same attempt in another browser to see if the issue is limited to Safari. I see that your issue was that the image editor corrupted while you were working. If you would like to email social_support(at)constantcontact(dot)com with the exact issue as well as the steps you tried, your username and a reference to this post and we are happy to take a look.    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @BarryB36    Thank you for reaching out to Constant Contact. That's a great question. At this time, the issue is still be looked at by our engineering team. I will submit a request that they reach out to you when the status changes on this problem. Please feel free to reach out should you have other questions. Thanks! ... View more

Hi @JackP068    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm sorry you are having an issue getting the results of your campaign and instead are receiving an error message. In order to troubleshoot this issue further I will need additional information. Can you please email social_support(at)constantcontact(dot)com with your username, the action you are trying to take, the name of the campaign you are trying to view, the exact error message displayed along with a screenshot if possible and a reference to this post and we will do further investigation.    Thank you for choosing Constant Contact. Have a great day!  ... View more

Hi @eastbaymunicipalengineers    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I can certainly understand your concern over not receiving your emails and that others also may not be receiving them. We can certainly dig into this problem a little further for you, can you please email social_support(at)constantcontact(dot)com with your username, the name of the email that wasn't received, your and your coworkers email that didn't receive the email and a reference to this post so we may do additional research?    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @FirstUMC    Thank you for reaching out to the Constant Contact Community. I'm sorry that you are experiencing an issue with the website crashing. If you have tried all of the troubleshooting mentioned above and have also tried recreating the email and starting there, please email social_support(at)constantcontact(dot)com and provide your username, the name of the emails you are seeing this problem occur in, how soon after you start working it begins and a reference to this post and we will do further investigation.   Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @DawudB8    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   That's a great question. While there isn't a way to hide content that will directly display when the Read More option is clicked, you may use a similar option to link to content where the full article may be displayed. You may do this by adding a Read More block. If you have further questions please feel free to reach out, we are happy to help.   Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @USACheer    Thank you for reaching out to Constant Contact. It's my pleasure to assist you today.   That's a great question. While the specific option you mentioned isn't available, you may consider our Embeddable Archive option which does give you the ability to have a list of all your campaigns with links. If this option isn't preferrable you may also use the Permanent URL for each email to display a list on your website.  If you have further questions, you may feel free to reach out.   Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @CrystalE15    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   That's a great question. When you create an event you may choose the Event Contact and that person will receive the notifications. Unfortunately, there isn't an option to have that notification be delivered to multiple email addresses. Please feel free to reach out should you have other questions.    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @calvarygf    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm sorry that you are encountering this problem with your registrants showing as abandoned when they are in fact registered. In order to troubleshoot further, I will need a bit more information. Can you please send an email to social_support(at)constantcontact(dot)com and include your username, the name of the event, the names and emails of the registrants you are seeing the issue occur with and a reference to this post so that we can troubleshoot further?   Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @Stone_Harbor_Museum    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   At this time, there isn't a way to edit the colors and fonts within the ListBuilder app. This is feedback we are tracking for our team and I have submitted your request to them. Please feel free to reach out should you have other questions. Thank you for choosing Constant Contact. Have a good day! ... View more

Hi @JoeC4445    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today. I'm sorry that you are encountering a problem with getting emails to filter to your inbox, I know how important it is that the emails you are creating hit customers inboxes. You have done a great job by first making adjustments to your subject line, it's always where we suggest starting. Some other things to check and try would be to balance your image to content ratio and to avoid phrases that can trigger spam filters. If you continue to have trouble after this, you may reach back out.    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @MattL842    I'm sorry to hear you are still experiencing problems with this. I'm happy to look further into the issue for if you would like and I can assure you that our engineering team is still looking into the issue and any resolution we may use to resolve it. I understand your frustration with the issue and the workaround and will submit your feedback to our team.    Thank you for reaching out to the Constant Contact Community. Have a good day. ... View more

Hi @user113971    Thank you for reaching out to the Constant Contact Community. I'm sorry that you haven't had a great experience so far. If you would like to email us at social_support(at)constantcontact(dot)com with a description of your issue, your username and a reference to this post we will certainly do our best to resolve your issue. Thank you for using Constant Contact. Have a great day.  ... View more

Hello @Veneta    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.    That's a great question. Any billing question for Google Ads will be handled directly by Google, however, you can access your Google Billing by going to Campaign Details and then down to the Manage Billing in Google Ads button.      If you need further assistance, you may reach out to Google billing. Thank you for using Constant Contact and I hope you have a great day! ... View more

Hi @MelonDash    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   That's a great question. After you have completed and published your survey, you will create a Survey Invitation which will allow you to set the subject line. The name of the Survey is only for you to see and your recipients won't be able to view that information. If you have further questions, please feel free to reach out.   Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @Mediabrands    Thank you for providing that information to us. Our team is still actively investigating what is causing this issue and why it impacts some users and not others. I have submitted the issue to our team so they can take a look at your individual account to investigate further. Thank you for using Constant Contact. I hope you have a nice day.  ... View more

Hi @SamanthaNelson    Thank you for your reply! Yes, you can absolutely update your Community Screen Name. While logged into your account, click the name in the upper right corner, select My Account, under My Profile click Community Screen Name and update the information there. I will also submit your feedback directly to our developers regarding the inactivity logout. Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @Alanw102    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm sorry that you are encountering this problem and understand that it's important that people receive your emails. I have reached out to our team and there isn't a change that has been made that would have caused this issue. Authentication was absolutely the right first step. You may also have your receivers mark you as a safe sender or if it seems to be entire domains that aren't receiving the emails, you may request that they Whitelist Constant Contact. If you have further questions you may reach out to us at any time. Thank you for choosing Constant Contact. Have a great day!  ... View more

Hi @Alanw102 and @AnneB081    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm very sorry you have encountered this issue. We haven't changed anything within our system that would have caused this problem. However, we are happy to research the issue if you would like us to take a look. In fact we suggest taking a look at this post in our Community with further information on this topic. Thank you for choosing Constant Contact. Have a great day! ... View more