Hi @KinseyE8    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   That's a great question. We do have a team that can service this request and copy the campaign from one account to another with images, links, and so forth intact. There is a small nominal fee for this service. The other option is to recreate the email in the other account. I can certainly track your feedback about making it easier.    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @user781228    Thank you for reaching out and letting us know. I'm sorry that you are experiencing this problem. Our Account Review team will be happy to further assist you with this issue, however, you will want to reach back out to them for further assistance. I have checked and everything else is set with your account.   Thank you for using Constant Contact. Have a great day! ... View more

Hi @MicheleL13    Thank you for reaching out. That's a great question. You may use the Survey URL to have others who aren't on your contact list take the survey. Please feel free to reach out if you have other questions. Thank you for using Constant Contact. Have a great night!  ... View more

Hi @JackS80    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm sorry that you are encountering this problem. Can you take a screenshot of the screen and popup that is displaying so we may take a deeper look at this issue? Please send it to social_support(at)constantcontact(dot)com with the screenshot, your username and a reference to this post. Thank you for using Constant Contact. Have a great day! ... View more

Hi @ChristineH679    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm sorry for the issue with images you are encountering. We are experiencing some website slowness today which could be causing the issue with your images. You may try some of these Connectivity steps if you would like but we expect this issue to be resolved soon!   Thank you for choosing Constant Contact. Have a good day! ... View more

Hi @AdcocksNursery    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm sorry you aren't able to view your images in you library. This could be due to a Connectivity issue. Can you please try the steps in the article and see if this corrects the problem? If it doesn't please feel free to reach out so we may investigate further.    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @DaisyK1    Thank you for reaching out to the Constant Contact Community. I'm sorry that the software is running slowly for you today. Sometimes this can due to other browser issues, can you please try some of the steps in this article, such as clearing browsing history, trying an alternate browser to see if that speeds up the system? If not please feel free to let us know so we can investigate further.   Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @ThomasB68    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm sorry to hear that you are having trouble receiving emails to your email domain. We are happy to take a deeper look at this problem. Can you please send an email to social_support(at)constantcontact(dot)com with the name of the campaign you are testing, the email addresses you aren't receiving the email at, your username and a reference to this post so we may do further research?    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @CastleM    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.    I'm very sorry for the inconvenience with the ListBuilder app and .ca email addresses, as previously mentioned this is an issue that our team is researching. While I don't have a time frame on a fix for the problem, I will certainly submit your feedback to your team and add you to the list to be contacted when the problem is corrected. Please feel free to reach out should you need anything else.   Thank you for choosing Constant Contact. Have a great day!  ... View more

Hi @CindyW768    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   Thank you for bringing this phishing email to our attention. Could you please forward this email to reportphishing(at)constantcontact(dot)com so we can make sure it is appropriately addressed by our teams and they can take any necessary action?    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @LoriS840    That's a great question. Essentially, if you are passing the email through a mail merge system, the system will recognize that the link from that email has already been utililized and will trigger the error message. In this scenario, it is best to send to each individual recipient through Constant Contact or utilize the Survey URL, however, those responses will come back anonymous. Please feel free to reach out should you have other questions. Thank you for choosing Constant Contact. Have a great evening.  ... View more

Hi @VincentV22    Thank you for reaching out to the Constant Contact Community. I'm sorry for the inconvenience this problem has caused you. This was actually a previous system issue we had experienced and it has since been corrected. Are you still experiencing the problem? If you are, can you please email your username, the name of the event, the email address that can't be used to register and a reference to this post so we may take a look at it?    Thank you for using Constant Contact. Have a good rest of your day! ... View more

Hello @BetsyT14    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.    I'm sorry that you have encountered this problem. If you can send us an email with a bit more information we are happy to take a look. Please send your username, the name of the campaign you are seeing the issue with, both email addresses that the open occurred with so we can do further research. Thank you for choosing Constant Contact. Have a great day!  ... View more

Hi @GeologistsofJacksonHole    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm sorry for the inconvenience you have experienced with this problem. I have reported the problem to our team so they can take a look at this. If you should run into anything else, please feel free to reach out. Thank you for choosing Constant Contact, have a great day!  ... View more

Hi @KevinN4    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   At this time, the feature you have described isn't currently offered. The previous workaround mentioned is the best option, although you may do this by removing the custom field from that contact only. I will certainly pass along your direct feedback. Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @LynnC547    Congratulations on being a Constant Contact All Star! Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   Thank you for providing your feedback, I will submit this to our product team. Please feel free to reach out should you have other questions.    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @user060709   Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm so glad you were able to get the assistance required from our Support team. Please feel free to reach out if you need anything else.   Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @9dNorthDigMarketing    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   That's a great question. The Resend To Non-Openers feature is used to send the emails to people who were in the original send and didn't open the email. So in this case, the Resend to Non Openers feature will not send emails to new subscribers. However, to accomplish this you may use our Resend feature or our Quicksend feature. Please feel free to reach out if you need anything else.    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @NNPDpio    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.    That's a great question. When you upgrade to Email Plus, there is no contract so if you want to downgrade back after your event completes you may do so by contacting the Billing Support team. There is also an option to buy a One-Time Plus Campaign if you would like to utilize that option as well. Please feel free to reach out should you have other questions.    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @CraigA183    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I apologize for the incorrect information you were given. We do support Safari and Mac browsers. We would suggest updating to the most current version of Safari for troubleshooting purposes but we are certainly willing to help you with it. An additional troubleshooting step would be to make the same attempt in another browser to see if the issue is limited to Safari. I see that your issue was that the image editor corrupted while you were working. If you would like to email social_support(at)constantcontact(dot)com with the exact issue as well as the steps you tried, your username and a reference to this post and we are happy to take a look.    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @BarryB36    Thank you for reaching out to Constant Contact. That's a great question. At this time, the issue is still be looked at by our engineering team. I will submit a request that they reach out to you when the status changes on this problem. Please feel free to reach out should you have other questions. Thanks! ... View more

Hi @JackP068    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm sorry you are having an issue getting the results of your campaign and instead are receiving an error message. In order to troubleshoot this issue further I will need additional information. Can you please email social_support(at)constantcontact(dot)com with your username, the action you are trying to take, the name of the campaign you are trying to view, the exact error message displayed along with a screenshot if possible and a reference to this post and we will do further investigation.    Thank you for choosing Constant Contact. Have a great day!  ... View more

Hi @eastbaymunicipalengineers    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I can certainly understand your concern over not receiving your emails and that others also may not be receiving them. We can certainly dig into this problem a little further for you, can you please email social_support(at)constantcontact(dot)com with your username, the name of the email that wasn't received, your and your coworkers email that didn't receive the email and a reference to this post so we may do additional research?    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @FirstUMC    Thank you for reaching out to the Constant Contact Community. I'm sorry that you are experiencing an issue with the website crashing. If you have tried all of the troubleshooting mentioned above and have also tried recreating the email and starting there, please email social_support(at)constantcontact(dot)com and provide your username, the name of the emails you are seeing this problem occur in, how soon after you start working it begins and a reference to this post and we will do further investigation.   Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @MIAA_MSAA_Adminteam    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   That's a great question. While there isn't a way to hide content that will directly display when the Read More option is clicked, you may use a similar option to link to content where the full article may be displayed. You may do this by adding a Read More block. If you have further questions please feel free to reach out, we are happy to help.   Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @USACheer    Thank you for reaching out to Constant Contact. It's my pleasure to assist you today.   That's a great question. While the specific option you mentioned isn't available, you may consider our Embeddable Archive option which does give you the ability to have a list of all your campaigns with links. If this option isn't preferrable you may also use the Permanent URL for each email to display a list on your website.  If you have further questions, you may feel free to reach out.   Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @CrystalE15    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   That's a great question. When you create an event you may choose the Event Contact and that person will receive the notifications. Unfortunately, there isn't an option to have that notification be delivered to multiple email addresses. Please feel free to reach out should you have other questions.    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @calvarygf    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm sorry that you are encountering this problem with your registrants showing as abandoned when they are in fact registered. In order to troubleshoot further, I will need a bit more information. Can you please send an email to social_support(at)constantcontact(dot)com and include your username, the name of the event, the names and emails of the registrants you are seeing the issue occur with and a reference to this post so that we can troubleshoot further?   Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @Stone_Harbor_Museum    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   At this time, there isn't a way to edit the colors and fonts within the ListBuilder app. This is feedback we are tracking for our team and I have submitted your request to them. Please feel free to reach out should you have other questions. Thank you for choosing Constant Contact. Have a good day! ... View more