Hi @user113971    Thank you for reaching out to the Constant Contact Community. I'm sorry that you haven't had a great experience so far. If you would like to email us at social_support(at)constantcontact(dot)com with a description of your issue, your username and a reference to this post we will certainly do our best to resolve your issue. Thank you for using Constant Contact. Have a great day.  ... View more

Hello @Veneta    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.    That's a great question. Any billing question for Google Ads will be handled directly by Google, however, you can access your Google Billing by going to Campaign Details and then down to the Manage Billing in Google Ads button.      If you need further assistance, you may reach out to Google billing. Thank you for using Constant Contact and I hope you have a great day! ... View more

Hi @MelonDash    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   That's a great question. After you have completed and published your survey, you will create a Survey Invitation which will allow you to set the subject line. The name of the Survey is only for you to see and your recipients won't be able to view that information. If you have further questions, please feel free to reach out.   Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @Mediabrands    Thank you for providing that information to us. Our team is still actively investigating what is causing this issue and why it impacts some users and not others. I have submitted the issue to our team so they can take a look at your individual account to investigate further. Thank you for using Constant Contact. I hope you have a nice day.  ... View more

Hi @SamanthaNelson    Thank you for your reply! Yes, you can absolutely update your Community Screen Name. While logged into your account, click the name in the upper right corner, select My Account, under My Profile click Community Screen Name and update the information there. I will also submit your feedback directly to our developers regarding the inactivity logout. Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @Alanw102    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm sorry that you are encountering this problem and understand that it's important that people receive your emails. I have reached out to our team and there isn't a change that has been made that would have caused this issue. Authentication was absolutely the right first step. You may also have your receivers mark you as a safe sender or if it seems to be entire domains that aren't receiving the emails, you may request that they Whitelist Constant Contact. If you have further questions you may reach out to us at any time. Thank you for choosing Constant Contact. Have a great day!  ... View more

Hi @Alanw102 and @AnneB081    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm very sorry you have encountered this issue. We haven't changed anything within our system that would have caused this problem. However, we are happy to research the issue if you would like us to take a look. In fact we suggest taking a look at this post in our Community with further information on this topic. Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @StevenM692    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   That's a great question. The best option is to import those contacts to a list and then delete the contacts from there. It will allow you to delete them from your entire list and get down to your previous contact level. Make sure that after you reach out to our Billing Team to ensure you don't get charged at the higher rate.   Thank you for reaching out to Constant Contact. Have a great day! ... View more

Hi @UMaineExtension    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm sorry for the confusion regarding the navigation when adding contacts. After you hit Continue, it should take you to a page where you can add the contacts to a list. Once you select the contacts and click Import, the contacts are then added to the account. Here is a great article walking you through the process of Importing from a file and one for Typing or Copy/Pasting the contacts in. Please feel free to reach out should you need anything else.   Thank you for choosing Constant Contact. Have a great day! ... View more

Hello @WICTS    Thank you for reaching out. While these types of options aren't yet a feature, I can certainly provide the feedback to our team. Please feel free to reach out should you need anything else. Thank you for choosing Constant Contact and I hope you have a nice day.  ... View more

Hi @TammyJ845    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   That's a great question. You may find the Campaigns section which automatically filters My Campaigns automatically. However, if you are sharing an account with others, you can utilize Folders to separate your campaigns. Then you would just access the folder to bring up yours only.    Thank you for reaching out to the Constant Contact Community. Have a great day! ... View more

Hi @JudyJ03    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm sorry that the list isn't appearing in the dropdown to connect your list. Can you please email the name of the plugin along with screenshots to social_support(at)constantcontact(dot)com so we can take a deeper look at the issue?    Thank you for choosing Constant Contact. Have a great day!     ... View more

Hi @user23537    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.    I have taken a look and it seems your account access has been restored. I apologize for the deactivation. Please feel free to reach out should you need anything else.    Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @SheillaB1    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you this weekend.    That's a great question. I can definitely see why you would want to send that email to the previously signed up customers as well. At this time, the only way to do it is to recreate the email in a standard email campaign and send the email to a list of the previously added contacts. If you have further questions, please feel free to reach out. Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @KevinM5    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I have taken a look and it appears I'm unable to access the document even from the preview, it says the link is invalid. I can certainly send this over to our advanced support team to look over. Can you please send a screenshot of the error, the original code you are pasting into the advanced editor, the link it should direct to and the link it is currently directing to, your username and a reference to this post and we can look into this for you?    Thank you for choosing Constant Contact. Have a great day!  ... View more

Hi @Anonymous    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I certainly understand how frustrating this can be and have submitted your feedback to our teams to look into. Please feel free to reach out should you need anything else.    Thank you for choosing Constant Contact. Have a great day. ... View more

Hi @ebek13    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.    I have taken a look and since you currently don't have an Anniversary date in your system, it only exported the alternate date field. You will simply rename this field Anniversary date on the spreadsheet and then upload it into the system with that name. This will transfer all those dates into the appropriate date field. Please feel free to reach out should you have other questions.    Thank you for choosing Constant Contact. Have a great day!     ... View more

Hi @SIAC    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.    I'm sorry you are receiving an error message when trying to enter a registrant. Please send an email with a screenshot of the message you are sending along with your username and a reference to this post to social_support(at)constantcontact(dot)com and we will be happy to investigate.    Thank you for choosing Constant Contact. Have a great day!     ... View more

Hi @KimK30    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   That's a great question. We may use the Permanent Link to each email to link to the previous email. This link can be used from any sent email.   Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @LeslieD631    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you this weekend. That's a great question. You can change the Sent From email by following these instructions. In the meantime, if you run into any other issues please feel free to reach out. Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @LouK3    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you this weekend.   This may be happening for several reasons. There are trial limitations in place. One of them is that you may only send to 100 contacts. If you create a list with just 100 contacts on it, it will allow you to send. Please feel free to reach out should you need anything else. Thank you for choosing Constant Contact. Have a great weekend.  ... View more

Hi @AustinM34    I'm sorry that you aren't finding the document in your library. Anytime you upload a PDF the first page is created as an image, but there will be the full document in the library under documents that you may link to. Those documents don't display every page as an image, but you can link your first page to the full PDF when the whole thing can be viewed.    Please feel free to reach out should you have other questions. ... View more

Hi @LynnM024    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   That's a great question. You may use the Image Editor to rotate the image. On the image editor there is a button on the bottom of the image that will allow you to rotate it. Please feel free to reach out if you need anything else.  Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @ChayaB    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   Thank you for providing the feedback regarding emoji's. I have submitted your feedback to our team. Please feel free to reach out should you need anything else. Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @GelenaV    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.    Thank you for providing this feedback. While at the time, we don't have a workaround for this issue, I will provide the feedback directly to our team. Please feel free to reach out should you need anything else.    Thank you for choosing Constant Contact. Have a good day! ... View more

Hi @AustinS227    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today!   That's a great question! I see that you are in a Constant Contact Free Trial. Welcome! While you are using your trial or if you start up with us on an Email Plus plan, you will have access to Action Blocks. With the Poll Action Block, you can accomplish exactly what you are looking for and the reporting on this data will be available right through the reporting section.   Please feel free to reach out should you need anything else. Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @JamesS1    Great question! You can see those five contacts by accessing the individual Email Reporting from your last emails and clicking on the unsubscribed contacts to find out who they are. This will allow you insight into those unsubscribes and will also display if they provided a reason for unsubscribing.    Thank you for reaching out to Constant Contact. I hope you have a good weekend. ... View more