About Adrienne_B

Hi @JaneH4728    I'm sorry you are experiencing issues with your Welcome email. Can you send an email to social_support(at)constantcontact(dot)com with your username, the website address where your sign up form is hosted and a reference to this post so that we may look further into this for you?    Thank you and have a great day.  ... View more

Hi @DavidC9776    The link does have to be broken. But I understand your concern and have submitted your feedback to our team. Please feel free to reach out should you need anything else. Thank you!  ... View more

Hi @SharonY441    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm sorry for the frustration regarding Landing Pages. I have included the article that walks through all of the steps. I hope this helps. I have also voiced your feedback  to our teams. Please feel free to reach out should you need anything else.   Thank you for choosing Constant Contact. Have a great day!  ... View more

Hi @RandieL5    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.    I'm very sorry that this issue is occurring. I have passed along this information to our Compliance team to see what they can find regarding this problem. If you could also have the emails forwarded to phishing(at)constantcontact(dot)com so they can look at the emails directly that would also be helpful. Thank you for bringing this to our attention. I hope you have a great day.  ... View more

Hi @JanniJ1    Thank you for reaching out to the Constant Contact community. It's my pleasure to assist you today.    That's a great question. There isn't a function where a button can have two separate operations. You would need one button for RSVP and another button to pay for the event. The best option available within our system is to utilize our Event tool to build out the ability to register and collect payment via PayPal.  ... View more

Hi @HammondCastle    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today!    I'm having our advanced support team look into your issue. Since it's a weekend, they will return to office tomorrow and will take a look at it and reach out to you. In the meantime, please feel free to reach out if you need anything else! Thank you for choosing Constant Contact. Have a good day!      ... View more

Hi @RyanL508    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.    That's a great question. You can remove the verified email address from the account from the My Settings section. If the email is the contact or billing email address on the account, you will need to change them in the My Account section first. There are instructions at the link provided for both. Please feel free to reach out should you need anything else.    Thank you for choosing Constant Contact. Have a great day!  ... View more

Hi @EileenS599    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   That's a great question! While creating an email you may add text and images to your existing template or utilize the blocks there to achieve your desired design. Please click on the links for an article of how to do each! Please feel free to reach out should you need anything else.   Thank you for choosing Constant Contact. Have a great day!  ... View more

Hi @ElleneC    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   Great question! There is no need for a submit button at the end of your survey. There will be a Submit/Finish button generated automatically.    Please feel free to reach out if you need anything else. Thank you for choosing Constant Contact. Have a great day!  ... View more

Hi @DarrenO68    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I understand how important it is to receive your emails. Are the emails not hitting Outlook at all? Since you mentioned it seems to be intermittent, I would like to take a look at the individual emails. Can you send an email to social_support(at)constantcontact(dot)com with your username, the name of a few of the emails you have experienced the problem with and a referene to this post? We will be happy to investigate further.    Thank you for choosing Constant Contact. Have a good day!  ... View more

Hi @CapriceF1    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   Congratulations on becoming a partner! Since this is a specialized group, you have a team dedicated to helping you. They will be able to further assist you with your request. You may reach our Partner Support team using this information. In the meantime, feel free to reach out should you need anything else.   Thank you for choosing Constant Contact. Have a great day!  ... View more

Hi @SimieM    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.    Since the legacy editor is being phased out at this time, the ability to copy from these emails is no longer available. You can convert your email to the Next Generation Editor and the ability to copy emails is available there. If you need assistance with this, please feel free to reach out. Thank you for choosing Constant Contact. Have a great day! ... View more

Hi @AnjuG8    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   That's a great question. At this time, that option isn't available. You can attach a Company to every contact you upload and then do a search of that company to pull them up. Thank you for choosing Constant Contact.  Have a good day!  ... View more

Hi @HeatehrL    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   Great question! We have 2 types of automated  emails. You may use the Welcome Email or an Automated Series to send out an email as soon as a contact signs up. The primary difference is a welcome email will only trigger if the contacts signs up via a sign up form. The automated series will trigger based on any contact added to the list, even if you upload them or move them from  another list. Please feel free to reach out should you have further questions.    Thank you for choosing Constant Contact. Have a great day!  ... View more

Hi @MichaelS875    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I'm sorry for the issue you are experiencing with the emails delivered to Gmail. Are they filtering into the Spam folder or into Gmail Promotions? I am happy to take a look at this problem for you. Can you send an email to social_support(at)constantcontact(dot)com with your username, the emails you have experienced the issue with, a reference to this post and any other detail we may find useful while using your account? Thank you and have a nice day!  ... View more

Hi @ITM5    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   What kind of security are you looking for with webinar registration? I can certainly see what we can come up with or pass along  the feedback to the appropriate team.    Thank you for choosing Constant Contact. Have a good day! ... View more

Hi @OndreaG5    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.  I'm sorry you aren't receiving your test emails. I have done a test and was able to receive your email, so I believe you may be running into a firewall within your server blocking your email from being delivered. This issue can be corrected by whitelisting Constant Contact in your security settings.    In regards to the RSVP block, those results are tallied in the Email Details section of your reporting on the email. Please feel free to reach out should you have other questions. Thank you for choosing Constant Contact. Have a great day!  ... View more

Hi @Francois-MarieP    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   That's a great question. If you would like to send an email to a brand new list, you will want to copy the email and schedule it to the new list. Please feel free to reach out if you have further questions. Thank you for choosing Constant Contact. Have a good day!      ... View more

Hi @MollyK3    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   Constant Contact is a permission based email company. Because of this, each company would need the permission from each contact in order to share lists and be in compliance with our Terms of Service. What you could potentially do is everyone create the same invite and send to the contacts in their own account so that their contacts are only receiving email from the company they provided permission too. Please feel free to reach out if you have further questions.    Thank you for using Constant Contact. Have a great day!  ... View more

Hi @KymPine    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I can understand your concern. Our Compliance team monitors emails for violations of prohibited content, however, if you ever receive an email that you believe violates our Terms of Service, you may always forward the email to abuse(at)constantcontact(dot)com so they may review it.    Thank you and have a great day! ... View more

Hi @NicoleH161    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   I have taken a look at your account and it just requires a quick conversation with our Account Review team and they will get you going to send your email. Unfortunately, the account can't be released so that you can resume sending emails until you speak with our team. Please feel free to reach out if you have further questions.    Thank you for choosing Constant Contact. Have a good day!  ... View more

Hi @NickB4672    Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.   That's a great question. Your contacts are yours and Constant Contact will not take those email addresses for solicitation.    Thank you for choosing Constant Contact. Have a great day.     ... View more