About Adrienne_B

Adrienne_B · ‎07-14-2020

Hi @AlonaW5 Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today. Great question. Yes, you may add a Greeting Tag for personalization of your email. If you click the link, full instructions are provided and as always you may always reach back out here if you need anything else. Thank you for choosing Constant Contact. Have a great day!

Adrienne_B · ‎07-10-2020

Hi @user41549 Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today. That's a great question. Unless the contact detail you edited was their email address, it will not send to those contacts again. If the detail you changed was the email address, it will trigger again to the new email address. Please feel free to reach out if you have further questions.

Adrienne_B · ‎07-08-2020

Hi @RichardG7060 Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today! That's a great question. Spam filtering isn't generally effected by the number of emails your sending out. However, it can be impacted by poor engagement such as a low open rate or a lot of bounces. Email servers may start delivering emails directly to spam if this issue occurs. Here are some helpful guidelines to ensure you are hitting inboxes. Feel free to reach out with any questions. Thank you for choosing Constant Contact. I hope you have a great day!

Adrienne_B · ‎06-28-2020

Hi @user756710 Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today. I have removed the Constant Contact logo from your emails. Please feel free to reach out if you need anything else. Thank you for choosing Constant Contact. Have a great day!

Adrienne_B · ‎06-02-2020

Hi @user57943 Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today. I have removed the Constant Contact logo from the footer of your emails. Please take a look and reach back out if you need anything else. Thank you for choosing Constant Contact. Have a good day!

Adrienne_B · ‎06-01-2020

Hi @LeslieL259 Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today. I have removed the logo from your footer. If you refresh you account, you should see this reflected. Please feel free to reach out if you have further questions. Thank you for choosing Constant Contact. Have a great day!

Adrienne_B · ‎05-12-2020

Hi @PatrickW94 Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today! I have taken a look at the error you are mentioning and it seems we have received a few reports but not many, I have added your report so we may look further into the issue. In the meantime, you are doing the right thing in requesting an alternate browser. Please feel free to reach out should you need anything else. Thank you for choosing Constant Contact. Have a great day!

Adrienne_B · ‎01-16-2020

Hi @JakeM429 That's a great question! You should get a report that is from contacts added to the account as a whole, it will establish the source of the sign ups. At this time, the feature to send you updates from only one option isn't available. I'm happy to submit feedback on that request though. I see you mentioned it hadn't been receiving the current Subscribe/Unsubscribe Reports. Now that you have updated those preferences, please reach back out if you don't receive those starting the first day after the change. Thank you for choosing Constant Contact. Have a great night. Thank you for choosing

Adrienne_B · ‎11-05-2019

Hi @CASEL Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today. That's a great question. To ensure the templates are mobile responsive you may only add one image per text block, you may however, use one text block per paragraph and add an image to each of those if this is a workaround for you. I have also added your vote for the current feature request regarding this issue. Thank you for choosing Constant Contact. Have a great day!

Adrienne_B · ‎08-01-2019

Hi @ConnectWW Thank you for your reply. Feedback is tracked and considered based on the amount of customers who request certain features, therefore, the more feedback we get the more likely it is to be built into the system. I have tracked your feedback and vote for this feature and we will happily let you know if the feature is built in. Here is some great information about the way customer feedback is tracked in our system. Thank you for using Constant Contact. Have a great day!

Adrienne_B · ‎05-09-2019

Hi @LynnM024 Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today. That's a great question. You may use the Image Editor to rotate the image. On the image editor there is a button on the bottom of the image that will allow you to rotate it. Please feel free to reach out if you need anything else. Thank you for choosing Constant Contact. Have a great day!

Adrienne_B · ‎05-04-2019

Hi @IDAOntario Thank you for reaching out! Great question. At this time you can't segment by tag although it is a feedback request we are tracking and I'm happy to add your vote for it. Please feel free to reach out if you need anything else. Thank you for choosing Constant Contact. Have a great weekend.

Adrienne_B · ‎04-27-2019

Hi @DonnaM78 Thank you for reaching out to the Constant Contact Community. I believe I was able to assist you via social media. If you run into other troubles, feel free to reach out. Thank you for using Constant Contact. Have a great day!

Adrienne_B · ‎11-03-2018

Hi @NgocT15 Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you this weekend. I'm sorry that you are experiencing this issue. Can you please send your username, the name of the email you are working on, where you are trying to insert the links and any other information to social_support(at)constantcontact(dot)com so that we may look into this further for you? Thank you for choosing Constant Contact. Have a great day!

Adrienne_B · ‎03-10-2018

There are a few errors being discussed in this thread. Please read before commenting. In order to upload a GIF into the library, the file must be no more than 600px wide and under 5MB in size. While an image may show as the correct file type, there may be a file extension causing the image to not upload. You will need to resave the file in Photoshop if you have it. If you do not have access to Photoshop to adjust the image, we would suggest uploading your GIF to a site to decompress the file. While we do not offer this service, there are external websites that can do this for you, like EZGif

Adrienne_B · ‎02-17-2018

Hi @UnitySavannah Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today. I have added your feedback to the already in place feature request. Please feel free to reach out with any other feedback you have, we are always happy to hear it! Thank you for choosing Constant Contact. Have an awesome weekend!

Adrienne_B · ‎02-10-2018

At this time, the buttons in a poll block cannot be edited outside of the design tab. We ask for additional comments and votes be left on the open idea for allowing additional poll block editing. Our Product team regularly reviews our Feedback boards more than our Get Help area. Though we do not have a time estimate of if a feature like this will be available in the product, any updates will be posted there, not on this post . Voting and commenting on that post allows you to be notified of replies.

Adrienne_B · ‎09-02-2017

Hi @ColinW143 Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today. I have removed the Constant Contact branding from your email footer. If you take a look, that should be removed from all emails. Please let us know if you have further questions by reaching out to us here or by using one of our other support options during regular business hours.

Adrienne_B · ‎08-19-2017

Hi @COCA Thank you for reaching out to the Constant Contact Community. That's a great question. And yes, they can select specific lists. You will want to edit the Update Profile Form. Once list selections are implemented on that page, they will also display on the unsubscribe request. You can find instructions on the process here. Please reach out to us here if you have further questions. We can also be reached through the following channels.

Adrienne_B · ‎08-05-2017

Hi @DianneM211 Thank you for reaching out to the Community. If you are wanting customers to be able to open the PDF, the best way is through the link. Yes, Constant Contact will track who clicks on this link. You will be able to see it as a click in the reporting information. If you are looking for the PDF to display as the email content and you are using our Third Generation Editor you can use the Import PDF to Email option to make that happen. Please let us know if you need anything else!

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