About LoisH48

Constant Contact: PLEASE bring back the 5 minute delay before a campaign goes live. There needs to be an opportunity to edit an email when you realize something is wrong. It's so unprofessional to have to send a "Correction" email instead. Removing that delay was a step BACK in product design. ... View more

I have been asking Constant Contact for a search engine for campaigns for over 5 years---every time I call about anything. I can see the topic in the chat rooms as well. The ONLY thing that worked was the search feature on the Reporting page and you took it away!! The Overview and Trends are important too, but above the list of campaigns, you NEED to put the search tool back! The search tool on the Campaigns page does not work, even with a wild card * as recommended by your customer service group. No results are ever found---useless. I'm hoping that the 30min call volume you had this morning was because other customers were just as upset. Please fix immediately. ... View more

I am requesting AGAIN that CC add a search engine for finding past emails. Ideally, we should be able to search the content of past campaigns for key words but at a minimum, we should be able to search in titles. The only way to jerry-rig this now is to search in Reporting but it only shows the last 500 email campaigns. Another method is to never delete old campaigns from your own email inbox so you can search there. CC is the best company out there for mass email campaigns and search engines are basic to any program; why isn't this feature offered? Thank you! ... View more

I took the webinar about automating emails. It was great. I would love to have a mechanism for automating the following as well:  If I create a newsletter campaign and want the same campaign to go out every other Monday, I would like to be able to order the system to do so. Instead I have to make multiple copies of the email and schedule them---very tedious.   ... View more

I have asked for a search feature every time I speak to a rep, live chat or go to the chat room.  I am SO frustrated that I have to scroll page by page to find a campaign that could be reused with a few minor  changes.  Ideally, please add a key word search that can search content of campaigns.  If you can't do that, PLEASE allow us to search campaign titles. I have sent nearly 1300 campaigns and I cannot stand searching manually any more. Constant Contact is a market leader in email marketing and has all the right relationships with ISPs. Love using CC and cannot believe your programmers are unable to fix this easily and quickly. ... View more

 Another backward move with this update. Renaming a campaign was a simple convenience. Why was it taken away? I don't want "COPY OF ____" as the permanent name of a campaign if I forget to change it before it's sent.     Other issues with the update: no search feature for email campaigns was added. People have been asking for this for a long time and it's standard in most computer programs---search key words in the title or even better, in the text of the campaigns. Then instead of skipping pages to look for old emails, we now have to scroll. So tedious and unproductive.   ... View more

We often copy email campaigns or parts of them. It would be extremely helpful if Constant Contact had a search feature so we could find a topic without having to search through pages and pages of former campaigns. As it is now, we name our emails using keywords in the first few characters so we can see the topics when scrolling through. This is archaic. Every other program and website we use allows us to search or at least do a control-F (find). When we have asked Constant Contact in the past, we have been told to organize our email campaigns into folders. That is helpful but not realistic all the time because of the overlap in topics.  Furthermore, it is a help, not a SOLUTION.  Please add a search feature. Ideally, we would like the search tool to access the body of each email but we would could work with it just searching in campaign titles. Thank you! ... View more