YanK60 thanks for asking. I have the same question.    William, I am designing and composing a winback email with survey. I need to decide whether or not to include "somewhat engaged" in distribution. What do you suggest? ... View more

William, I have the same question and do not see an answer in your answer.  The question is, how do we see the unsubscribe comments in aggregate. A report, export, anything. It is unthinkable (to me) that CC expects us to either A) Click on each individual unsubscribe record to read responses/comments one at a time, or Ignore customer feedback that we requested (via CC standard features).  The unsubscribe comments are not an export option, and do not appear when I do a full export. We've asked customers to provide the unsubscribe response, and they've given it. How do we NOT ignore what our customers have taken the time and effort to share?      ... View more