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GBDIOC-staff · ‎01-24-2023

Hello, I have several campaigns that are filed in a folder. I will work on several of the campaigns in the same folder. After I work in one campaign and want to go into a different campaign within the same folder, I can no longer do that when the last upgrade was done. It requires me to go back to the main page, select campaigns and choose my folder again and then choose the next campaign I want to work on. I have to do this everytime I want to switch campaigns. Before I could work in a campaign, finish my work, remain in the same folder and choose a different campaign. It's very time consuming to always have to start over from the home page. Sheila Re

GBDIOC-staff · ‎12-22-2021

The document has been replaced with a new version in our newsletter but the old version keeps on showing up when I click on the newsletter link. It has been about 20 minutes. Should I wait longer?

GBDIOC-staff · ‎11-16-2020

Hi Frankie, Yes, I would like to see which event campaign a contact signed up through. When I search a contact and select view, it would be nice to see which campaign(s) they have registered for on the contact details page.

GBDIOC-staff · ‎11-05-2020

Why can we no longer see which campaign a contact has signed up for... I have several campaigns and in the past, I was able to type in my contact and it would show which campaign they registered for. With the change, that is no longer available. On a chat yesterday, I was told I would need to use segments? When I looked into that, it appeared I would need to create a segment, then tag my contacts with that segment? So that means I would need to go through each one of my contacts and tag them. That doesn't make sense as I don't know which campaign they are in, so I would have to go through each of my campaigns to find out what they signed up for. At that point, I already have my answer. Is there an easier way?? Sheila Re

GBDIOC-staff · ‎09-14-2020

Was searching for a way to change the event closed email. Would like to add either a wait list or a message to contact me to register after the closed date as there still may be space availability. . I close it a few days before my event to prepare name tags and paperwork. Reading through these comments, it appears that this has been a nagging issue for 7 years now that customers have been requesting.

GBDIOC-staff · ‎03-14-2014

Totally agree! Especially the Event Confirmation that the event planner gets. I want to see if the registratant paid and by what means they paid as we have to report to our Acctg dept all third party payments via credit card, so they can apply them to appropriate event's income. At least if I saw a credit card payment as the payment type on the planner's event confirmation - I would know when to report credit card payments. Since Event Spot hasn't created simple reporting to pull all payments of all open events - it's a very manual process to click into each fo several events, download a report, sort it by by payment type, and then get it to Finance in a usable format. It would great if they could log in for the report for all events in all our entire organization/all departments and be more self sufficient.

About GBDIOC-staff

Accessing/remain in a folder

Replace a document in the Library

Re: Why can we no longer see which campaign a con...

Event registration missing from Engagement History

Re: Waiting List Option & Closed Registration Mess...

Re: Flexibility in designing the Reg page and the ...