So my question is - I entered contacts and it was too many at the same time so those were all quarantined.  None of those people are going to do the opt in instead or opt out.  Can we clear them from the quarantined list (this was like in 2014) so that we can re-enter them again properly.  I didn't know what I was doing when I first started.  And, I know not to enter them that way.  But some of my valuable sponsors and corporate contacts are blocked because of my entry error. ... View more

Our open rate is pretty good for most of our email as we are a membership organization, and use member emails.  We get really good response by promising to only send one email a month max (except during our 8 week event festival - then we send one per week) and we look at our insights, and unsubscribes to make sure we don't bounce back people who have requested being removed.  Hope it helps! ... View more