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About Paul_T

Paul_T
Employee
since ‎07-28-2015
‎07-09-2018
Badges

Re: Problems looking at links in campaign report i...

by Employee in Give Feedback
‎04-13-2018 07:00 PM
‎04-13-2018 07:00 PM
Hello, thanks for the feedback! We did release an update to the reporting section of our mobile app, and discovered this bug. Our development teams is aware, and should have a fix ready in the next update! ... View more

Re: Mobile app update is horrible - Status changed...

by Employee in Give Feedback
‎04-13-2018 06:58 PM
‎04-13-2018 06:58 PM
Hello, thanks for the feedback! We did release an update to the reporting section of our mobile app, and discovered a couple new bugs along the way, including the timestamp and sorting issues. Our development teams are aware of them, and should have fixes in the next update! ... View more

Re: Library Not Scrolling Down - Status changed to...

by Employee in Give Feedback
‎03-26-2018 05:58 PM
‎03-26-2018 05:58 PM
Hi @EMP_Marketing - thanks so much for the feedback! I have a couple follow-up questions for you to help me track down this issue.   - What browser are you using, and is it up to date? - You mentioned it only happens sometimes...have you noticed any pattern for when this happens, or does it seem totally random?   I appreciate your taking the time to help us improve our product! ... View more

Re: Problem deleting files - Status changed to: Cl...

by Employee in Give Feedback
‎02-21-2018 06:32 PM
‎02-21-2018 06:32 PM
Hi @Assist-Deb, thanks again for posting!   You should be able to select all of the files that are currently being viewed by using the very top checkbox. Here's a screenshot: https://www.screencast.com/t/zuO7BGgmBoi   Unfortunately this means clicking the 'Show More' button at the bottom of the page many times, but after that is done you can scroll to the top and do a quick bulk delete.   Let me know if that doesn't work for you! ... View more

Re: Problem with Deleting Files - Status changed t...

by Employee in Give Feedback
‎02-21-2018 06:27 PM
‎02-21-2018 06:27 PM
Hi @Assist-Deb, thanks so much for the feedback! It would definitely be good to have an easier way to view more files on a single page - that would make the bulk deleting process much easier.   I've set this open for others to vote on, thanks again for the great feedback! ... View more

Re: Ability to Replace Image (Similar to Documents...

by Employee in Give Feedback
‎02-20-2018 06:59 PM
‎02-20-2018 06:59 PM
 Hi @SusanM2719, thanks so much for the feedback! We've recently begun to hear this request more often, and so are tracking it more closely. However, we do still have a lot of other customer requested features with higher priority. I'm leaving this open for voting so others can add their voice here as well! ... View more

Re: Bug reports- image upload screen / also image ...

by Employee in Give Feedback
‎11-27-2017 04:02 PM
‎11-27-2017 04:02 PM
Hi @Anonymous, thanks for this feedback! This is the first time we've heard of it, but I see that its behaving this way across the board. I'll let our development team know and see if anyone else is running into this issue as well. ... View more

Re: The App needs work - Status changed to: Voting...

by Employee in Give Feedback
‎11-09-2017 02:04 PM
‎11-09-2017 02:04 PM
 Hi @BarbaraG66, thanks for posting this feedback! While our mobile app does have resend features, it does not yet have the ability to edit emails created on the desktop version. In other words, you can only edit emails that were originally created on the mobile app. Our developers are working to improve this, but it requires a huge amount of development work, so unfortunately I don't have a timeline on when it will be complete. Thanks again for your feedback! ... View more

Re: Squarespace - Status changed to: Open Question...

by Employee in Give Feedback
‎11-09-2017 12:36 PM
‎11-09-2017 12:36 PM
Hi @PeterC485! Sorry for the delay in this response, but we really appreciate this feedback! We're looking to expand our integrations in the coming year, so this comes at a great time. Question for you - what functionality should this integration have? Sync contacts back/forth? What else? ... View more

Re: Ability to grab URL from document to insert in...

by Employee in Give Feedback
‎09-20-2017 05:22 PM
‎09-20-2017 05:22 PM
 Hi @Marisa_M, thanks so much for the feedback! This is actually a feature in our Next-Generation email editor, which is now enabled on your account. You can access it by creating a new email in your account (as opposed to copying an old one). Additionally, here is a link to a video walkthrough on how to use the Next-Generation Editor.   Please let me know if you have any further feedback or questions! ... View more

Re: Constant Contact integration with Wordpress pl...

by Employee in Give Feedback
‎08-21-2017 07:04 PM
‎08-21-2017 07:04 PM
Hi @AcumenKC, thanks so much for the feedback! I'll leave this open for others to vote on while we investigate this integration! ... View more

Re: email link to auto responder emails

by Employee in Give Feedback
‎08-14-2017 05:06 PM
‎08-14-2017 05:06 PM
Thanks for the further info @BobS8824! We are currently working on developing changes so that you can copy Autoresponder emails as a normal newsletter. Although it doesn't solve your original problem, it will help with the workaround you are using. ... View more

Re: email link to auto responder emails - Status c...

by Employee in Give Feedback
‎08-09-2017 07:33 PM
‎08-09-2017 07:33 PM
Hi @BobS8824, thanks for the feedback! We've opened this idea for voting while we look into how we can bring this feature to you. ... View more

Re: The search tool doesn't work very well - Statu...

by Employee in Give Feedback
‎07-13-2017 04:52 PM
‎07-13-2017 04:52 PM
I appreciate the additional clarification, that really helps me understand @JaniceT0! Documents are not included on that insert image panel, and would be added by following these steps. However, that document section is missing a search function entirely! I'll definitely submit this feedback, and I'll leave this thread open for others to upvote or comment upon. ... View more

Re: The search tool doesn't work very well - Statu...

by Employee in Give Feedback
‎07-11-2017 08:04 PM
‎07-11-2017 08:04 PM
Thanks for the feedback @JaniceT0! All of my searches in your account have been pretty effective - could you let me know which document you were searching for? Also, are you searching in the Library tab, or when inserting an image into your email directly? ... View more