About Paul_T

Hello, thanks for the feedback! We did release an update to the reporting section of our mobile app, and discovered this bug. Our development teams is aware, and should have a fix ready in the next update! ... View more

Hello, thanks for the feedback! We did release an update to the reporting section of our mobile app, and discovered a couple new bugs along the way, including the timestamp and sorting issues. Our development teams are aware of them, and should have fixes in the next update! ... View more

Hi @EMP_Marketing - thanks so much for the feedback! I have a couple follow-up questions for you to help me track down this issue.   - What browser are you using, and is it up to date? - You mentioned it only happens sometimes...have you noticed any pattern for when this happens, or does it seem totally random?   I appreciate your taking the time to help us improve our product! ... View more

Hi @Hillhouse, thanks for the feedback! We're currently recommending a Salesforce integration developed by Cazoomi, because their free version has all the features (and more) that our old plugin had (including email campaign history). You can find the list of features here: https://www.cazoomi.com/syncapps/salesforce-com-to-constant-contact/   I hope this helps - it's a very robust plugin! ... View more

Hi @Assist-Deb, thanks again for posting!   You should be able to select all of the files that are currently being viewed by using the very top checkbox. Here's a screenshot: https://www.screencast.com/t/zuO7BGgmBoi   Unfortunately this means clicking the 'Show More' button at the bottom of the page many times, but after that is done you can scroll to the top and do a quick bulk delete.   Let me know if that doesn't work for you! ... View more

Hi @Assist-Deb, thanks so much for the feedback! It would definitely be good to have an easier way to view more files on a single page - that would make the bulk deleting process much easier.   I've set this open for others to vote on, thanks again for the great feedback! ... View more

 Hi @SusanM2719, thanks so much for the feedback! We've recently begun to hear this request more often, and so are tracking it more closely. However, we do still have a lot of other customer requested features with higher priority. I'm leaving this open for voting so others can add their voice here as well! ... View more

Hi @JainamC - sorry for the delay in response, this post was recently transferred to this board for me to answer. Fortunately, I've got a lot of resources to provide you!   Here's a list of the API endpoints we offer. For additional assistance in developing your connector, or troubleshooting assistance, please refer to our developer site here: http://developer.constantcontact.com/help-support.html   Finally, I recommend you check out this Salesforce integration that has already been developed by Cazoomi. I hope that it will suit your needs without you having to build a connector at all!   I hope this helps, and let me know if I can assist further 😃 ... View more

Hi @WalterC42 - thanks for the feedback! I could use some more details on what you're asking for, however. In the Library tab, you can click/drag images to organize into folders. If you're working on building an email campaign, you should be able to click/drag photos into your email body from the Images tab on the left-hand column. Could you provide me with additional clarification? Thanks! ... View more

Thanks for the additional details, and I'm glad we got the app working for you!    I'm leaving this thread open in case other users are experiencing the same issue - please let us know if reinstalling the app helps! ... View more

Hi @SteveA88, sorry for the delay in response. Our mobile app does have functionality to view campaigns and their stats, as well as your contact lists. Are the campaigns not loading at all for you, or are some missing? Additionally, are you using an Apple or Android device?   For reference, here's how the app is  -supposed- to look: http://knowledgebase.constantcontact.com/tutorials/KnowledgeBase/19295-Using-the-Constant-Contact-Mobile-App-Video ... View more

This is an issue that only occurs on our older editor. Please try out our Next Generation Editor - it has a number of improvements that I hope you'll love!   http://knowledgebase.constantcontact.com/tutorials/KnowledgeBase/6457-create-and-send-an-email-in-the-next-generation-editor-video ... View more

Hi @KimF358, thanks for the feedback on this! Unfortunately, Facebook doesn't allow us to address this issue because their mobile app doesn't support any plugins that add new tabs to your Facebook page.   I do have a recommendation for mobile sign-ups via Facebook. You can use Facebook's   Call-to-Action   button and link it to a Constant Contact   sign-up form. This displays prominently on both mobile and desktop views, and provides a nicely customizable experience.   We know that mobile users are an important segment, so we are indeed looking to see if there is any way to make this easier for our users. Thanks for using Constant Contact! ... View more