Product Ideas

Hello,  It would be wonderful to see the data labels in the graph view.  Possible?  Easy fix? ... View more

I would love to be able to organize my tags in categories and sub-categories.  Individuals tagged with a sub-category tag would automatically be tagged with the larger category, too.   Thanks for considering! ... View more

Hello, It has come to my attention that when needing to transfer roles among users that you are supposed to update the account instead of changing the role the user has.   It would be easier to manage when an organization needs to change account owners or an role that the current account owner can transfer the role to an existing user instead of erasing all the current owners details and forcing them to make a new account.   The purpose of having accounts is so that things can be tracked, so it doesn't make much sense to me to have an entire account updated instead of the account role moving.   Additionally, you should be able to have more than one account owner, so there isn't a bottle neck in smaller organizations. ... View more

Bluesky is taking off, and I'd love to be a part of it from here! ... View more

It would be really helpful to be able to see and retrieve a previous version of a contact list, just the way we can see version history of word or excel files. These versions should also be retrievable. Would save a lot of time, effort and stress in case of a mess-up! ... View more

Please provide a solution to bulk create Tags by uploading a CSV.   I'm migrating from another email provider and have 100+ tags for my contacts. I just found out today there is no option to bulk create Tags in the Constant Contact system. So, the only option is for me to MANUALLY create 100+ tags before I can upload my contacts into the system.   This is incredibly frustrating and should be a simple solution! I can't be the only customer that has hundreds of tags to migrate into the system. If Constant Contact allows up to 500 tags, obviously there is acknowledgement that people are using many Tags to help manage their lists and segments. ... View more

Hello -- writing to express a need for personalized greeting details (think a leader's name or an associate's name) within a long-running automation (think 5 months) to not update based on other, unrelated lists being updated with new information (think a different associate's name being tied to the leader name for a separate campaign).    The fact that the personalized detail (in our company's example) changes out often, it's hard to do any sort of automation that is personalized and long-standing, because our leader's have multiple associates we communicate with them about, and so the name in that field is constantly updating.  ... View more

Currently, the feature allowing us to share newsletters directly to social media is incredibly helpful for broadening our audience reach. I’d love to see a similar capability extended to event registrations. Specifically, it would be fantastic to have the option to post an event—along with its details and registration link—directly to social media platforms like Facebook, Twitter, and Instagram, straight from Constant Contact. Here’s why I believe this feature would be a valuable addition: Increased Accessibility: Many users want to streamline their workflow by managing email, events, and social media promotion from one platform. Enhanced Engagement: Sharing events directly to socials would allow us to reach followers who might not yet be on our email list but are interested in our programs. Time-Saving: Integrating this capability would eliminate the need to copy-paste event details and links into separate social media posts, reducing redundancy. As a small business owner, my mission is to make educational programs accessible to as many people as possible, and your platform already helps me achieve that. This enhancement could take things to the next level, allowing more businesses and organizations like mine to better connect with their communities. ... View more

Hi there I added a video to a landing page thank you page. The wording used is "embed" the video. Then you ask to link to Vimeo, which was weird because that doesn't seem like embedding, but ok. I upload it to Vimeo. Then I test the page and instead of playing on the thank you page, it takes me to vimeo to watch the video. So, it takes me off the thank you page, which is a horrible idea since the whole point was for me to say thank you, and here is the link to download. So, there are two things: 1) For now, please remove the word Embed or change it to embed thumbnail because otherwise, it seems like the video will play on that page, not just link us to a different page. And 2) please make it so we can actually embed a video to play on the page--and maybe upload it to the library. ... View more

Hi, One thing I miss about the bulk email service I used to use is that it had a link to view the email online: "View this email in your browser." Constant Contact posts the emails to your cloud and has that information on the sender's admin area after the email is sent or scheduled, but the reader has no knowledge of it. Having that link in the email would make the email easier to post in social media (by copying the URL and pasting it in their social media, etc. ... View more

I have several clients that are using another email platform because they like the templates/layouts that are offered.  They appear much more "modern" than what CTCT offers.  This is just one example... where you can have a block with an image, and then text that overlaps it.  I don't see this in available in CTCT but perhaps it's something that could be added in the future.  ... View more

I am trying to pull contact open rates out of CC so I can enter them as a formula in rating donor prospects with other data that is not just segmenting them on Open Rates. A chat support person said there is not a way to generate a list/report that includes a column with the Avg Open Rate. That seems like it would be basic since it is a field for viewing in the engagement section of contact info. Is it truly not possible and if not, why? ... View more

In the brand kit, give us the ability to add specific fonts, header font, etc.   Additionally, allow for the creation of a signature block that can be brought in as an element without having to create an image file. ... View more

Adding (TEST) in the subject line of test emails but not being there for the actual send and having to remember to remove it every time. ... View more

PLEASE, PLEASE, PLEASE!!!!!   Please add a feature in Constant Contact that PROMPTS the user to change the subject line when using a "copied" email (template).    I have a few emails that go out every week that start with a basic template form that I use repeatedly. Information may change but the basic form is the same. I will "copy" the email from the previous week and then start making my changes for the coming week. When copying the previous email, the subject line defaults  to the same subject line as it was for the previous email. The user needs to remember to change the subject line. It is VERY EASY to forget to do that. I have talked to other Constant Contact users who say the same thing. You don't know how many times I have accidently forgotten to change the subject line and an email will go out with the wrong subject line - the one used in the email that was copied.    I am certain it would not be difficult for your design engineers to create a prompt for the user to make sure they change the subject line for the copied email. PLEASE come up with a way to make sure that the user remembers to change the subject line in a template email.    Thank you. ... View more

It would be great if we could save some questions (in the custom field) for repeated use in the event software. There are a couple questions that we ask for most the events that we host. It would save us time not to have to manually type them in for every event. ... View more