Hello @SoftecSLO ,
Per the email sent by the Tier 2 team last month, have you (or your site manager) uninstalled the integration and completely removed it from your WordPress site, then re-installed and made a new form yet?
If you're using wordpress.org for your site (not .com), have you tried using one of our coded sign up forms that are built directly in your account - inline, banner, flyout, or pop-up?
Have you tried using a landing page sign up form that you can simply link to on your WordPress site, regardless of whether it's .com or .org?
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