Thank Amanda for your timely response. When I called phone support, the Constant Contact rep was not aware of the issue and insisted the error was with PayPal. I spent 90 minutes on a call with them--they were not aware of knowledgable about the problem. Oh they did suggest WePay-leading me to the concerning conclusion that Constant Contact/Paypal are not interested in solving the matter quickly. So my event is supposed to go live today and we can't use the Constant Contact and PayPal. We have had to use a different platform altogether. This reminds me of Constant Contact's failed donation function. We set up our event to receive donations and never got one...then I learned later that this function does not work. Of course the buttons to set up remained--as is the case with trying to connect an event to PayPal--buttons are still in place. When the set up fails, the error message just says vaguely "something went wrong"--no message clarifying the problem is with Constant Contact, no recommended further action. Look forward to hearing the resolution Amanda. And thank you again.
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