Thank You... I've emailed over to our host the Cname info for the DNS settings... Once confirmed, we'll monitor our next email send. If we're still seeing an issue, I'll call the delivery team.
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Through the past two years, we've seen a reported 'open rate' at around 30%+ A few weeks ago, there was a dramatic decline to 1-2%. This decline has not recovered. Prior to this, we cleared out our bounces, and we have a very low 'unsubscribe' rate.. Is it time to leave Constant Contact or has something changed that we cannot control?
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