About SilviaG20

SilviaG20 · ‎02-09-2022

Hi John, Thanks so much for your help and prompt reply! Our developers will check the information you’ve provided. Thank you again! Best, Sara

SilviaG20 · ‎02-08-2022

Hi there! I want to know the best time for my customers to send emails. Is there a way to download my past campaigns in a batch, especially the open-time data as shown in the picture below? Can I use API to do it? Any help will appreciated! Best, Sara

SilviaG20 · ‎10-25-2021

Hello William, We received the email from your team. But no exact reason or solution that we could use. The anniversary email is important to us, please check again. PS: Please email the reply to the following addresses: and Regards

SilviaG20 · ‎10-25-2021

Hi there, We scheduled the Nov. Anniversary automation emails and selected the exact list and 'on anniversary' option. But the email was sent to '494 people' which are not in our list. As you can see in the picture below. The number of 'sent' is not correct. All of the 4 anniversary emails are not right. Please have a check for us! Thank you! PS: We don't have this issue before the update of the anniversary automation function. And we just canceled all these 4 campaigns. How can we solve this issue?

SilviaG20 · ‎12-13-2019

Hello API developers, When I tried to upload our contact list through your API, I met a server error as shown in the picture below. I've noticed that the issue mostly happened when our list has over 400 contacts. Could you please tell me how to solve it? Awaiting for your reply! Sincerely, Sara

SilviaG20 · ‎12-04-2019

Hi Jimmy, Thanks for your help! We've found the client_secret. Have a nice day!

SilviaG20 · ‎12-04-2019

hello . I used the server flow but your response is always {"error_description":"Authorization code is invalid or expired.","error":"invalid_grant"} im sure the Authorization code is correct i have attempted many times

SilviaG20 · ‎11-29-2019

Hello API developers, Can you please help me with below questions? Where can I find the client_secret? I didn't find it in "My application". I failed to get the token as shown in the picture below. I thought that the issue may be caused by the lack of client_secret. Could you please tell me how to get the result response like what your docs told? (with cURL or nodejs) How to get this? Awaiting for reply!

SilviaG20 · ‎11-21-2019

Hi Jimmy, Thanks for your prompt reply! I'd like to know how long it would take to fix the timeout issue. Could you please inform me if you fixed the issue? Thank you in advance!

SilviaG20 · ‎11-19-2019

Hi there, I met 3 issues when I used Constant Contact's V3 APIs. Can anyone help me with it? 1. How to resolve the frequently timeout problem, as shown in the picture below?（error_key: server_temporarily_timeout） 2. How to send request with JavaScript? I got the result id '{}' when I tried. Could you please give me a JavaScript demo? 3. Where can I find the List_id in V3? Any suggestions? Waiting for your reply! Sincerely, Sara Cai

SilviaG20 · ‎03-09-2018

Hi Patrick. Thanks a lot! Hope the issue will get fixed soon. Please send the the overall reporting to my email dongyuan.cai@me2zen.com. Have a nice day! @SilviaG20

SilviaG20 · ‎03-07-2018

Hi Patrick. The issue still exists. Here're some relevant screenshots. Thanks for your help!

SilviaG20 · ‎03-02-2018

Hi! When I went to schedule a new email campaign, I found you there was a new feature A/B test after the Subject, so I used the feature. It showed the campaign's been done. However, I’m unable to check the result. Always get an error message :”You’ve encountered an error! Sorry about that. Please try again in a few minutes”. Please advice! Thanks, Sara

About SilviaG20

Re: How to download campaigns in a batch?

How to download campaigns in a batch using API?

Re: Bug with Anniversary email automation

Bug with Anniversary email automation

API internal server error

Re: Where can I find the client_secret?

Re: Authorization and Redirect URL v3

Where can I find the client_secret?

Re: API V3 timeout issue

API V3 timeout issue

Re: A/B test error

Re: A/B test error

A/B test error