About SilviaG20

SilviaG20 · ‎08-17-2020

Hello William, I will wait for your respond. Please contact me as long as there is a result. Thank you.

SilviaG20 · ‎08-14-2020

We still have several questions. Please help. I. Anniversary Automation Q1. When we inactive the anniversary email of July , it becomes a draft. Then we couldn't find the data of our anniversary email. How can we get back those datas? II. Tea time email Q1. We tried to send the 'afternoon tea bonus' before at 3pm. But it failed for about 4 times. We sent you the email and you replied that there was a bug at 3pm , which caused the failure of sending the email. Then we tried to send it at another time , but still failed. Please tell us the specific reasons for the failure Please have a check! Thank you.

SilviaG20 · ‎08-13-2020

Bug with anniversary automation Hi! We've scheduled the August anniversary email, but it is almost the half of this month, the email open rate is still 0%, There must be a bug. Please check it. Moreover, When we inactive the anniversary email, it becomes a draft. Then we couldn't find the data of our anniversary email. How can we get back those datas? Thank you!

SilviaG20 · ‎06-16-2020

I also met the same issue. Really annoying. I've called the number more than 10 times, but no one answered.

SilviaG20 · ‎12-13-2019

Hello API developers, When I tried to upload our contact list through your API, I met a server error as shown in the picture below. I've noticed that the issue mostly happened when our list has over 400 contacts. Could you please tell me how to solve it? Awaiting for your reply! Sincerely, Sara

SilviaG20 · ‎12-04-2019

Hi Jimmy, Thanks for your help! We've found the client_secret. Have a nice day!

SilviaG20 · ‎12-04-2019

hello . I used the server flow but your response is always {"error_description":"Authorization code is invalid or expired.","error":"invalid_grant"} im sure the Authorization code is correct i have attempted many times

SilviaG20 · ‎11-29-2019

Hello API developers, Can you please help me with below questions? Where can I find the client_secret? I didn't find it in "My application". I failed to get the token as shown in the picture below. I thought that the issue may be caused by the lack of client_secret. Could you please tell me how to get the result response like what your docs told? (with cURL or nodejs) How to get this? Awaiting for reply!

SilviaG20 · ‎11-21-2019

Hi Jimmy, Thanks for your prompt reply! I'd like to know how long it would take to fix the timeout issue. Could you please inform me if you fixed the issue? Thank you in advance!

SilviaG20 · ‎11-19-2019

Hi there, I met 3 issues when I used Constant Contact's V3 APIs. Can anyone help me with it? 1. How to resolve the frequently timeout problem, as shown in the picture below?（error_key: server_temporarily_timeout） 2. How to send request with JavaScript? I got the result id '{}' when I tried. Could you please give me a JavaScript demo? 3. Where can I find the List_id in V3? Any suggestions? Waiting for your reply! Sincerely, Sara Cai

SilviaG20 · ‎04-11-2018

Hi! I've scheduled an anniversary automation on April 1. Normally, it will be sent on contacts' anniversary. However some of contact's anniversary are over, but the anniversary email didn't sent. There must be a bug. Please check it.

SilviaG20 · ‎03-09-2018

Hi Patrick. Thanks a lot! Hope the issue will get fixed soon. Please send the the overall reporting to my email dongyuan.cai@me2zen.com. Have a nice day! @SilviaG20

SilviaG20 · ‎03-07-2018

Hi Patrick. The issue still exists. Here're some relevant screenshots. Thanks for your help!

SilviaG20 · ‎03-02-2018

Hi! When I went to schedule a new email campaign, I found you there was a new feature A/B test after the Subject, so I used the feature. It showed the campaign's been done. However, I’m unable to check the result. Always get an error message :”You’ve encountered an error! Sorry about that. Please try again in a few minutes”. Please advice! Thanks, Sara

About SilviaG20

Re: Bug with anniversary email automation

Re: Bug with anniversary email automation

Bug with anniversary email automation

Re: Compliance Review

API internal server error

Re: Where can I find the client_secret?

Re: Authorization and Redirect URL v3

Where can I find the client_secret?

Re: API V3 timeout issue

API V3 timeout issue

Bug with anniversary automation

Re: A/B test error

Re: A/B test error

A/B test error