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About SilviaG20
SilviaG20
Frequent Participant
since
03-18-2017
01-20-2021
14
Posts
2
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0
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08-17-2020
02:44 AM
Hello William,
I will wait for your respond. Please contact me as long as there is a result. Thank you.
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08-14-2020
03:47 AM
We still have several questions. Please help. I. Anniversary Automation Q1. When we inactive the anniversary email of July , it becomes a draft. Then we couldn't find the data of our anniversary email. How can we get back those datas? II. Tea time email Q1. We tried to send the 'afternoon tea bonus' before at 3pm. But it failed for about 4 times. We sent you the email and you replied that there was a bug at 3pm , which caused the failure of sending the email. Then we tried to send it at another time , but still failed. Please tell us the specific reasons for the failure Please have a check! Thank you.
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08-13-2020
08:15 AM
Bug with anniversary automation
Hi! We've scheduled the August anniversary email, but it is almost the half of this month, the email open rate is still 0%, There must be a bug. Please check it. Moreover, When we inactive the anniversary email, it becomes a draft. Then we couldn't find the data of our anniversary email. How can we get back those datas?
Thank you!
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06-16-2020
12:08 PM
I also met the same issue. Really annoying. I've called the number more than 10 times, but no one answered.
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12-13-2019
07:41 AM
Hello API developers, When I tried to upload our contact list through your API, I met a server error as shown in the picture below. I've noticed that the issue mostly happened when our list has over 400 contacts. Could you please tell me how to solve it? Awaiting for your reply! Sincerely, Sara
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- Tags:
- API
- server error
12-04-2019
04:18 AM
Hi Jimmy, Thanks for your help! We've found the client_secret. Have a nice day!
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12-04-2019
04:09 AM
hello . I used the server flow but your response is always {"error_description":"Authorization code is invalid or expired.","error":"invalid_grant"} im sure the Authorization code is correct i have attempted many times
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11-29-2019
07:40 AM
Hello API developers, Can you please help me with below questions? Where can I find the client_secret? I didn't find it in "My application". I failed to get the token as shown in the picture below. I thought that the issue may be caused by the lack of client_secret. Could you please tell me how to get the result response like what your docs told? (with cURL or nodejs) How to get this? Awaiting for reply!
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- Labels:
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API V3
11-21-2019
07:32 AM
Hi Jimmy, Thanks for your prompt reply! I'd like to know how long it would take to fix the timeout issue. Could you please inform me if you fixed the issue? Thank you in advance!
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11-19-2019
10:46 PM
2 Kudos
Hi there, I met 3 issues when I used Constant Contact's V3 APIs. Can anyone help me with it? 1. How to resolve the frequently timeout problem, as shown in the picture below?（error_key: server_temporarily_timeout） 2. How to send request with JavaScript? I got the result id '{}' when I tried. Could you please give me a JavaScript demo? 3. Where can I find the List_id in V3? Any suggestions? Waiting for your reply! Sincerely, Sara Cai
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04-11-2018
12:03 AM
Hi! I've scheduled an anniversary automation on April 1. Normally, it will be sent on contacts' anniversary. However some of contact's anniversary are over, but the anniversary email didn't sent. There must be a bug. Please check it.
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Labels:
- Labels:
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automation
03-09-2018
02:31 AM
Hi Patrick. Thanks a lot! Hope the issue will get fixed soon. Please send the the overall reporting to my email dongyuan.cai@me2zen.com. Have a nice day! @SilviaG20
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03-07-2018
10:41 PM
Hi Patrick. The issue still exists. Here're some relevant screenshots. Thanks for your help!
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03-02-2018
02:38 AM
Hi! When I went to schedule a new email campaign, I found you there was a new feature A/B test after the Subject, so I used the feature. It showed the campaign's been done. However, I’m unable to check the result. Always get an error message :”You’ve encountered an error! Sorry about that. Please try again in a few minutes”. Please advice! Thanks, Sara
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