About CrystalP4

When sending feedback surveys to customers sometime the questions need to differ based the location of service, service received, etc. We also use surveys with our volunteers a lot so sometimes know whether they are a first-time volunteer or returning volunteer changes the questions that are relevant to their experience. We used to use the Skip Logic function A LOT in order to use one master survey for multiple microgroups of people but be able to customize and shorten the survey to only the relevant questions based on that person's experience. ... View more

It seems that the new Survey Pages actually has LESS data functionality than the Legacy version since Skip Logic (conditional logic) is no longer available. Although the graphic design functionality seems to be greatly improved in how you can make the survey page look, it was at the expense of data organization and logic capability that can affect survey completion rates. I would like to see that Skip Logic functionality brought back to Surveys somehow. Perhaps referencing how Triggers for an Automated Series is built. I would think the Skip Logic of a Survey would work in a similar manner, after all it's merely a Trigger for a Survey Question. ... View more