About Lucas_D

Hi @JimS373,   Thank you for reaching out to us through the Community. At this time,  it is not possible for us to have the From/Reply to email addresses be automatically customized in regards to who is receiving the email. The best option is create individual email campaigns with the required email addresses in the From/Reply addresses and schedule those out to their respective contacts/lists. I do apologize for any inconvenience this may cause, but please let us know if you need assistance with anything else. ... View more

Hi @SherylL15218,   Thank you for reaching out to us through the Community. Awaiting Confirmation occurs either when you send a confirmation email out to a contact or when you click on the option to resubscribe a contact, sending a resubscribe confirmation email to them. This status lets you know when someone has not responded yet. The contacts that are under this status need to confirm on the email that was sent out to them, that they will like to receive your mailings. Once they confirm, they will be taken out of the Awaiting Confirmation status. For more information on the different statuses we have in the Contact database, please click here. I hope this helps. Please let us know if you have any further questions.  ... View more

Hi @MyShipleyDonuts,   Thank you for reaching out to us through the Community. I do apologize for any confusion that this might have caused. Basically, when a contact clicks on the Update Profile link at the footer, they will sent the Update Profile Email where they will receive the steps on updating their information within your database. That option of the Update Profile Email template is only for you to edit how that email looks when it gets sent to the contacts who have clicked on the Update Profile link. You cannot email this Update Profile email to your recipients. It will only come to them after they have clicked on the link to update their profile. I hope this helps. Let us know if you need assistance with anything else. ... View more

Hi @JackS034,   Thank you for reaching out to us through the Community. To merge your contact lists:   Click Contacts at the top of the menu bar in your Constant Contact account Click "Email Lists". Select any lists you want to merge together by clicking the check box. Click Merge Type the new list name in the box provided Click Merge To view the process of the merge, click on Activity to the top left of the Contacts management page. For more information on this, please click here. I hope this helps. Let us know if you have any further questions. ... View more

Hi @PlugFest,   Thank you for your reply. You are correct that the image block can only be inserted within the top of text block. I do apologize for any inconvenience this may have caused in not having this ability. If you wanted to have the image inserted with the appearance of being between the text block, you will need to copy and paste the text into a new text block and insert an image block above it. This way, it will give the impression that the image is between the text and you can align to the left,center, or right. Once again, I do apologize for the inconvenience this may cause. I hope this workaround helps. Let us know if you need assistance with anything else.   ... View more

Hi @ASHLEYH775,   Thank you for reaching out to us through the Community. I am sorry to hear that you are experiencing this issue with your pop-up form. Are you seeing an error message on the pop-up form? Could you perhaps send us a screenshot of what you are seeing?    To edit your pop-up form, you will go to the "Sign-Up Forms" tab located in the navigation toolbar at the top of your Constant Contact account. Then, you will notice three little dots stacked vertically on top of each other to the far corner on each sign-up form you have. Click on those dots and you will see the option to edit. You should be able to make any edits and changes once you get to the editing interface.  Let us know if you need assistance with anything else. ... View more

Hi @JDoone,   You're welcome! Please feel free to reach out to us about anything else you encounter and we'll be glad to help you! ... View more

Hi @FB-user,   Sorry for any inconvenience not having this feature may have caused you. However, I am happy to report that it is now available in the third-generation editor. Click here for an article on how to use it! ... View more