Hello @OhioDVNetwork ,
I'd advise having your account manager call general support for live troubleshooting and assistance, to make sure they're securely being added to the account.
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Hello @OhioDVNetwork ,
It means there's something wrong with that particular email address in our system. The only timely workaround I can suggest would be for them to use a different email to register for the event. If you have further questions regarding the issue, I'd advise calling our general support so they can securely collect the contact's info and work with our higher level technical teams to see if the corrupted address can be resolved in our system.
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