About Chris_L

Chris_L · ‎05-06-2019

Chris_L · ‎12-11-2018

Great News! We have added new line height options to our text editor! To see how to use it, check out this article: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/6773-release-notes-december?q=Line%20Spacing&pnx=1&lang=en_US Thank you again for the feedback! 3GE Line Height

Chris_L · ‎11-21-2018

@VMC_Email-Manager Thank you for the comment. I apologize for any confusion. You are correct, you can no longer select 2GE templates. If you had an older campaign (Legacy Newsletter) that originally used the 2GE editor you could make a copy of that campaign and it would still use the 2GE editor. I believe that @SamuelM8 is continuing to copy an older campaign to use the 2GE editor.

Chris_L · ‎10-29-2018

@JosieB70 If you copy one of your older campaigns it will use the older editor. On your campaigns page look for one a campaign that says "Legacy Newsletter Email" under the campaign name and make a copy of it this will load the older editor and you can use that to build your new campaign.

Chris_L · ‎10-24-2018

Hello everyone I wanted to let you know that with a recent update now when you copy a 3GE campaign you will see the original name of the campaign to help with consistent naming of your campaigns.

Chris_L · ‎10-17-2018

@JulieL34 Thank you for the feedback about the ability to see more contact field data without the need to click into the record and how useful it would be to have a better option to print the information. I can see how this would be useful. The team is always looking for this type of feedback to give the users a better experience so please continue to provide it.

Chris_L · ‎09-07-2018

@Cheryl_M Thank you for the feedback and idea. I will open up the idea for voting. What are some of the reasons you have run into that you wished you were able to recall a campaign send? Do you think an additional confirmation screen before scheduling a campaign would help catch any of those reasons?

Chris_L · ‎09-07-2018

@TachinaR Thank you for your feedback and we are glad you like the feature and find it useful. As for your questions you are able to export the segmented list as well as create a list from the segment. If you click on the three dots to the right of your segment it will bring up an option menu with a number of different options for you and adding to a list and export are both options. This is a knowledge base article that shows you how to add a defined list segment to a contact list. As for your third question about being able to click on a contact record from within the segment I understand how this would be useful and will bring this idea up to the product owners.

Chris_L · ‎08-30-2018

@AlexisK58 thank you for providing your feedback and idea. I have opened this idea up for voting.

Chris_L · ‎08-29-2018

@NelleC Thank you for the feedback and idea. I have opened the idea up for voting.

Chris_L · ‎08-29-2018

@SarahH719 The Nonprofit Volunteer template in the blog post you referenced is an older template that unfortunately is no longer available and we should have the blog post updated. Thank you for pointing this out and I am sorry for the confusion. We do have other Nonprofit templates available for you to use to build your campaigns hopefully one of those or any of the other templates we have will work for you.

Chris_L · ‎08-27-2018

@MaxI121 Thank you for the feedback. It sounds like you would like to have the ability to stop the columns from stacking on top of each other when a campaign is viewed on a mobile device. This is a great idea and I have opened it up for voting.

Chris_L · ‎08-22-2018

@SabrinaK203 I apologize that you have been experiencing an issue with your subject lines. Those characters should be supported. Do you type the subject line in directly or do you sometimes copy and paste it from another source? Do you notice it happens in some cases and not others? Would you be able to provide me specific examples of subject lines you have used in the past that have not displayed correctly so I can do some additional testing?

Chris_L · ‎08-14-2018

@AhrenT8 Thank you for the feedback. Currently there is no option to edit the Resend to Non-Openers mailing after the original campaign has sent. But I understand how this feature could be useful. I have opened your idea up for voting.

Chris_L · ‎08-14-2018

Chris_L · ‎08-14-2018

@PaulM972 Thank you for the feedback and idea. There is a feature request to add the option to schedule a Resend to Non openers at a later date if you did not initially select the "Resend to Non-Openers option" when scheduling the original email. I have open this idea up for voting.

Chris_L · ‎08-14-2018

Chris_L · ‎08-08-2018

@USMB Thank you for the additional information. I will bring this issues up with the product team. I appreciate you responding back.

Chris_L · ‎08-08-2018

@USMB I apologize you are having this issue. What you are seeing is the HTML hex code for an apostrophe, obviously this is not intended. Can I ask if you copy and paste the preheader text from a different source or are you typing it in directly? Also which email clients have you seen it display like this? Any additional information you can give me will be helpful.

Chris_L · ‎07-24-2018

@SallyH42 Thank you for the feedback. Currently you are right there is no way to edit the web version of a sent campaign. I can understand the value of being able to fix spelling or grammatical errors after the campaign has sent. I have opened up your idea for voting and we can see if other CTCT customers would find this valuable.

Chris_L · ‎07-23-2018

@CameronF10 Thank you for the additional details.

Chris_L · ‎07-23-2018

@CameronF10 Thank you for the feedback. When you ask for free moving blocks are you looking for more control over the available locations a block can currently be placed in the editor?

Chris_L · ‎07-23-2018

@CynthiaK828 Thank you for the feedback. I apologize that you are having this issue. You are correct the character limit is currently set to 30 characters. I will bring this up with the product team.

Chris_L · ‎07-17-2018

@TriciaB78 Thank you for sharing your use case. We appreciate the information.

Chris_L · ‎07-12-2018

Thanks @PerryH00

Chris_L · ‎07-12-2018

@PerryH00 We just released the Recent Campaigns tab so we appreciate the feedback. How many campaigns would you find useful to see in the recent campaigns tab? I have opened your idea up for voting.

Chris_L · ‎07-12-2018

@PedroM575 and @ConnieS37 thanks for the feedback. I will pass the requests onto the template team.

Chris_L · ‎07-12-2018

@RyanC04 Great feedback and excellent idea. I have open this up for voting.

Chris_L · ‎07-12-2018

@DavidC8737 Thank you for the great feedback and examples of why this would be a good feature. I have opened your idea for voting.

Chris_L · ‎07-03-2018

@MattL842 Thank you for the additional detail. I have opened your idea up for voting and I will make sure to bring this up with the product team. Thank you again for the feedback.

About Chris_L

Re: Social Media Postings - Status changed to: Ope...

Re: Line Spacing - Status changed to: Closed - Imp...

Re: Adding Tables to 3rd Generation

Re: Adding Tables to 3rd Generation

Re: When I copy an email, I need to see the old na...

Re: segmentation

Re: Message Recall - Status changed to: Voting Ope...

Re: segmentation - Status changed to: Open Questio...

Re: Time warp for multiple time zones - Status cha...

Re: Telephone Links - Status changed to: Voting Op...

Re: Need more templates!

Re: Ability to turn off Stacking columns on mobile...

Re: Really unfortunate Constnat Contact is not up ...

Re: Editing during holding periods - Status change...

Re: Would like to schedule Resend to Non-Openers a...

Re: Would like to schedule Resend to Non-Openers a...

Re: Would like to schedule Resend to Non-Openers a...

Re: Preheader programming needs a correction

Re: Preheader programming needs a correction - Sta...

Re: Editing the version of a message viewable via ...

Re: More free moveable boxes

Re: More free moveable boxes - Status changed to: ...

Re: Physical Address 'Name' field not long enough ...

Re: Add HTML Text layer over images

Re: Display more than 8 Recent templates

Re: Display more than 8 Recent templates - Status ...

Re: Need more templates!

Re: Welcome Email Coupon Expiration Date - Status ...

Re: Manually choose A/B Test winner - Status chang...

Re: Text on images