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About amyloo
amyloo
Advisor
since
04-07-2009
02-25-2020
45
Posts
5
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02-18-2020
09:23 AM
OK. Been meaning to understand segments anyway. Will give it a shot. Thanks.
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02-17-2020
09:24 AM
We want to figure out which of our active contacts just don't care about our emails. Is there a way to globally search for people who, say, have not open an email from us in a year?
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08-26-2019
10:02 AM
Anyone know what happens to special characters in preheaders? I pasted a registered trademark in one that appears to display as intended in Outlook (MS Office Professional 2016 version), but I'd like to try to be sure it doesn't show a garbled nonsense string of code in other email clients.
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07-19-2019
03:37 PM
Certain of our emails (those using a specific from and reply-to address are getting quarantined for people in our own organization. The IT support guy asks for this info: "Can someone please ask the vendor how to allow spoof of their incoming messages. NOTE: if they say add something to your SPF records it won’t be possible as we are maxed out. It seems the soft allow might not be working." While I'm not certain what all that means, I'm hoping you do! Thanks.
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07-01-2019
04:21 PM
track="off" doesn't seem to be for me anyway. Wonder what's up with that. Well, most recipients won't have that Outlook link check (I hope), and even then Outlook eventually decides the link is OK. Eventually not quick enough for semi-serious leads, though ... Don't know how hard I would keep trying to click on a banner.
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07-01-2019
04:00 PM
Question about the track="off" parameter: I'll try to test it myself, but I'm curious if that flag is telling only Constant Contact not to use its replacement tracking URL. I ask because I'm testing an advertiser's doubleclick.net tracking URL on a banner, which then redirects the user to the client website. It wouldn't have been so bad, except the poor URL got really mixed up about its very nature when I sent it to myself where Outlook 360 laid on yet another replacement (their safe URL check). Microsoft eventually decided it was OK, but I thought it might be a tad more direct to eliminate one of the steps.
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06-19-2019
04:01 PM
I'm exploring whether or not it will be possible to use 3rd party banner ad tags for the advertisers in our email newsletters. Google documentation on requirements: https://support.google.com/dcm/answer/2834211?hl=en
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- Tags:
- banner ad tags
06-11-2019
10:56 AM
OK. I was hoping to avoid telephone contact, but I suppose I can make myself call. Funny how you can now avoid it for most situations in life if that's your preference.
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06-10-2019
11:36 AM
Are there any plans for the plan rates to change in the coming months?
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04-04-2019
11:49 AM
Thanks, Desi. Appreciate the pointer. I'd also love to hear from users who have traveled this path. Have any of you come to regret not mailing to implied content contacts? Have you noticed any drop in key performance indicators of any sort?
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04-03-2019
02:50 PM
The nonprofit I work for will soon take the plunge and go to emails by explicit opt-in only. My department, which publishes a monthly print magazine and companion website, has been sending certain emails to the whole print subscriber list. I'd be interested to hear from anyone whose organization has done this about best practices, what to watch out for, and your assessment of how it has worked out for you. We already have several topic-based email newsletters with a fairly established following of all opt-in readers. I have read about Constant Contact's email template to secure express consent to email https://knowledgebase.constantcontact.com/articles/KnowledgeBase/23829-document-express-consent-to-email-contacts-using-a-gdpr-or-casl-emplate?lang=en_US Thanks! Amy
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- Tags:
- opt-in
09-05-2018
04:06 PM
Thanks, Elizabeth. I'm nearly ready to stop worrying about it just for the forwarders, but it would be great if designers would keep the problem in mind when making new templates. It forwards fine when I forward from web Outlook. The problem is when I forward from desktop Outlook. Version is Microsoft office Professional Plus 2016.
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09-05-2018
12:00 PM
Any idea how to solve this problem? When I forward this email (using the "Class Schedule" template), the bottom border grows in height and obfuscates the links in the footer. It doesn't happen in web Outlook, but does when I forward from desktop Outlook.
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12-20-2017
02:32 PM
I'm updating an old embedded form, too, and updating our internal documents about how to do this, so I want to make sure I have this right -- is it correct that I will need to start over with the new inline tool before I can modify the signup form on our site? I don't see an option for "Universal" anything. Thanks.
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10-31-2017
03:18 PM
Is there any way in the contact stats or exports to learn how a particular list has grown over time? I want to see if there were spikes during certain promotion periods. Thanks.
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08-01-2017
11:47 AM
That helps. Thanks, Jimmy.
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07-31-2017
02:56 PM
I guess I haven't asked for help for a while. I had a question about the Jquery sign up form at http://techblog.constantcontact.com/api/release-updates/announcing-a-new-signup-form-post-url/ and the post said not to expect support in the post comments but to email support@constantcontact.com. Yet when I do that I get an autoreply email telling me to head back to the help center. You got me all mixed up! Anyway, in case other users or CC staff can help me here, this the question I tried to send in email: I thought I had this figured out http://techblog.constantcontact.com/api/release-updates/announcing-a-new-signup-form-post-url/ But then today I wanted to do it for a different list on a different page, and went back through the instructions from scratch, just to be sure I really still understood it. The code I used on this form http://www.safetyandhealthmagazine.com/articles/15758-unplugging-from-the-office-during-vacation-difficult-for-most-workers-survey-finds still seems to be working, but today, when I started over, grabbed our ca value again from the standard embed code, it showed a different value for ca. Is that possible? I don’t understand how it could change and still work – is it unique AND randomized or something somehow? Value I used last month [deleted for forums, long-ass value] New value I saw in embed code today [deleted for forums a different long-ass value] Thanks for explaining. Amy
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03-10-2017
03:52 PM
According to this knowledge base page https://knowledgebase.constantcontact.com/articles/KnowledgeBase/6435-average-mobile-open-rate?q=report+mobile+open+rate+by+email you can learn the mobile open rate for the last 5 emails. Are mobile stats for each campaign available somewhere in reports? Thanks.
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05-09-2014
09:00 AM
4 Kudos
Thanks. Actually, for people having the same problem, it did affect subsequent links, but it was the source of the problem. Appreciate the help. May I offer some advice for CC? If you are still tinkering with the new version I'd beg you to consider not making the preview any more forgiving than the final sent email. They should behave exactly the same: if a link won't work in the ultimate sent form it should not work in preview either.
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05-08-2014
09:08 PM
Thanks. With some work I can find the original URLs, probably. But would the presence of those affect other links?
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05-08-2014
04:33 PM
I wonder if somebody could take a look at some problem links for us. It's in my account, **Removed by Moderator**
The problem area: the right rail banner and all of the text links underneath it in the right column. I'm on deadline.
The same thing happened in last week's newsletter: the links worked in our test/preview emails but not in the email that was sent to our members. This week I tried sending a "real" mailing to a test list of 3 people because I couldn't trust the preview, and darned if the links on the right are still not working. I have validated the HTML. Can't see what is causing the 404 page http://r20.rs6.net/error404_link.html when you click on those right column links in the REAL SEND ONLY.
Thanks.
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