Hi @AlB34
Thanks for sharing this feedback with us! We apologize for the delay in our reply and wanted to make sure your feedback was addressed. In fact we have taken a look at your account and can see you were able to speak with our support about your uploading experience after all. This agent was able to identify you were experiencing a defect where accented characters in the content results in partial import of contact CSV files. The workaround in these cases is to save the file as an xslx instead. If you are in need of any further assistance as you continue working in your account please feel free to give a call back into our Support at these hours and numbers, or even reach out to our Get Help board here in the Community.
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