API V2 403 Forbidden

EnglishGardens
Campaign Contributor
0 Votes

A few days ago, after years of issue-free performance, my script started getting a 403 forbidden error. I even get this when I use the mashery testing portal. 

 

Do I need new credentials? 

 

Anyone have any ideas or have the same issue? 

3 REPLIES 3
Jimmy_D
Employee
0 Votes

Hi @EnglishGardens,

 

This has happened to another user; while we are still investigating the reason behind the problem we have found a work around.

 

You can create a completely new Mashery account and create a new API Key/Access Token. This new information will let you get back up and running.


Regards,
Jimmy D.
Tier II API Support Engineer
EnglishGardens
Campaign Contributor
0 Votes

Okay. I'll try that I guess. 

EnglishGardens
Campaign Contributor
0 Votes

I went through the process of registering a second Mashery account. I got a new API Key and Access Token. However, I am getting the same results. Please advise.

 

I am still receiving the 403 forbidden response from both the Mashery testing portal and my app. 

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