Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

API v3 `500 Internal Server Error`

SOLVED
Go to solution
Goldrush
Brand Visionary
0 Votes
{"error_key":"server_error","error_message":null}

 I could not find an 'outage' or 'service status' page. I keep getting this error from my tool as well as your 'https://v3.developer.constantcontact.com/api_reference/index.html' site.

1 ACCEPTED SOLUTION
Goldrush
Brand Visionary
0 Votes

The issue seems to have resolved itself at least for me.

I guess a better search would have provided me the 'https://status.constantcontact.com/' page. However, no indication of outage is noted.

View solution in original post

3 REPLIES 3
HeidiS146
Constant Contact Partner
0 Votes

Same here!  Starting today, all our users started getting "InternalServerError" but the Status page reports AOK.  What's happening?

Goldrush
Brand Visionary
0 Votes

The issue seems to have resolved itself at least for me.

I guess a better search would have provided me the 'https://status.constantcontact.com/' page. However, no indication of outage is noted.

Jimmy_D
Employee
0 Votes

Hi @Goldrush and @HeidiS146,

 

We did not have a server issue today. If you see this issue again can you please let us know what endpoint you calling?


Regards,
Jimmy D.
Tier II API Support Engineer
Resources
Developer Portal

View API documentation, code samples, get your API key.

Visit Page

Announcements

API Updates

Join our list to be notified of new features and updates to our V3 API.

Sign Up