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API v3 `500 Internal Server Error`

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Goldrush
Brand Visionary
0 Votes
{"error_key":"server_error","error_message":null}

 I could not find an 'outage' or 'service status' page. I keep getting this error from my tool as well as your 'https://v3.developer.constantcontact.com/api_reference/index.html' site.

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Goldrush
Brand Visionary
0 Votes

The issue seems to have resolved itself at least for me.

I guess a better search would have provided me the 'https://status.constantcontact.com/' page. However, no indication of outage is noted.

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3 REPLIES 3
HeidiS146
Constant Contact Partner
0 Votes

Same here!  Starting today, all our users started getting "InternalServerError" but the Status page reports AOK.  What's happening?

Goldrush
Brand Visionary
0 Votes

The issue seems to have resolved itself at least for me.

I guess a better search would have provided me the 'https://status.constantcontact.com/' page. However, no indication of outage is noted.

Jimmy_D
Employee
0 Votes

Hi @Goldrush and @HeidiS146,

 

We did not have a server issue today. If you see this issue again can you please let us know what endpoint you calling?


Regards,
Jimmy D.
Tier II API Support Engineer
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