My name is Caitlin and I took over the role of Community Manager in August of last year. It was a time of change for everyone, myself included. While adjusting to a work-from-home life (it was a smart move to buy a desk instead of working at the kitchen table, staring at the snacks in the cabinets), I started to plan out what I wanted to accomplish in this new role. How could we as a team continue to support our customers with all of their individual needs? Before I could look forward, I decided to look back at what we accomplished and what we can do to improve your Community experience.
It takes an army of software products to successfully run a modern company. It’s easy to get caught in this complex web of products, which leads to unnecessary expenses, disorganization, and confusion. The best strategy to avoid these issues is to take a centralized approach to the recurring costs of the SaaS tools your company uses, recognizing that every subscription used by every employee is part of the same broader system, and should be organized as such.
Research consistently shows that existing customers are one of your greatest assets. While it might seem complicated to boost retention, it doesn’t have to be. Email marketing plays an essential role in retaining customers, allowing you to nurture and cultivate lasting relationships.
In this webinar, you’ll learn how to use email marketing to focus on existing customers to sell more and grow your business.
The fundamentals of using email to improve retention
How to segment your list and automate emails to improve results
How to eliminate guesswork with predictive analytics so you send the right messages to the right people at the right times to increase ecommerce sales
As the currently favored underdog of the small business world, restaurants are infamously adapting, adjusting, and transforming the way that they’ve been doing business with their patrons. From new offerings outside of dine-in experiences to the restructuring of floor plans and limited capacity for customers – restaurants have had to get wildly creative in order to stay open and power into the new year. One of their biggest tools? Their online marketing strategy.
Whether you’re just getting started with online marketing or not seeing the results you’ve hoped for then this session is for you. With our guest expert, Andrew Jaffe of The Rail Media you’ll learn a smarter, more practical approach to building awareness around your business. In this 60 minute session, find out how to maximize your online reach to your existing patrons and to capture the attention of new customers.